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Financial Representative
4 weeks ago
We are seeking a highly skilled and detail-oriented Financial Representative to join our team at SNCH. As a key member of our Patient Financial Service department, you will play a critical role in maximizing reimbursement for services provided and ensuring timely cash flow.
Responsibilities- Facilitate patients and/or their families with payments and assist those with financial hardship in the most cost-effective means possible.
- Work closely with the hospital and department to meet objectives in maximizing reimbursement for services provided.
- Develop and maintain strong relationships with patients, families, and healthcare providers to ensure seamless communication and resolution of financial matters.
- Stay up-to-date on changing regulations and laws related to patient financial services and ensure compliance with all relevant policies and procedures.
- High school graduation or equivalent required.
- Must complete in-house orientation program.
- Working knowledge of Microsoft Office (Word/Excel) and ability to learn new software applications quickly.
- Previous customer service experience and prior office or clerical experience or completion of medical billing/coding courses.
- Knowledge and experience with managed care and third-party insurance coverage.
- Typing, filing, and accurate data entry skills.
This role requires extensive periods of time sitting and using a computer. You will also be required to wear Personal Protective Equipment (PPE) and lift, bend, and carry heavy objects. Ability to bend, reach, and retrieve files is also necessary.