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Field Service Technician

2 months ago

Boston Massachusetts, United States Soofa Full time
About the Role

We are seeking a skilled Field Service Technician to join our team at Soofa. As a Field Service Technician, you will be responsible for ensuring the uninterrupted operation of our solar powered digital signage in urban environments.

Key Responsibilities
  • Perform preventative maintenance on our digital signs to ensure optimal performance
  • Independently troubleshoot and repair signs onsite, and upgrade projects as needed
  • Regularly clean signs, perform repairs, part swaps, swap batteries, remove snow off the solar panels, and apply vinyl decals
  • Maintain the exterior of signs in the field: cleaning, rust removal, and re-painting, and vinyl applications
  • Record serial IDs, photograph sign updates, and log activities within our mobile app work order system
  • Provide timely communication to colleagues
Requirements
  • 3+ years of field maintenance experience or mechanical and/or electrical equipment repair
  • 2+ years of experience with ticketing, work-order, and/or asset management software
  • Ability to follow written and verbal guidelines or technical instructions
  • Must be willing and able to visit site locations within the Greater Boston MA-area for this role
  • Must be able to work a rotating schedule, with flexible start and end times
  • Access to a reliable vehicle as this role requires driving in and around the Boston area
About Soofa

Soofa is the neighborhood news feed that connects a community with screens everyone can see and anyone can use. We're a woman-founded MIT startup with a mission to make cities smart, social, and sustainable.

What We Offer
  • Best of both worlds: Soofa's Cambridge HQ is open, safe, and compliant for anyone who wants to use it; or, work from anywhere
  • Potential to move to a full-time position
  • Virtual and in-person team events
  • Company culture focused on community, inclusion, and talent development
Equal Opportunity Employer

Soofa is an Equal Opportunity Employer that does not discriminate on the basis of race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, gender identity, pregnancy or pregnancy-related condition, genetic information, arrest record, or any other characteristic protected by applicable federal, state, or local laws.