Clinical Field Service Technician

3 months ago


Boston, United States Ampcus Incorporated Full time
Job title: Clinical Field Service Technician
Location: Worcester, MA

Top Qualifications:
-Bachelor’s degree in Computer Science or similar field
-Prior experience in desktop support or related field
-In-depth knowledge of desktop hardware and software systems
-Proficient in computer operating systems such as Max, Linux, and Windows

Job summary:
We are seeking a dedicated Field Technician with 4 to 7 years of experience to join our team. The ideal candidate will have a strong background in Service Desk, Field Services, and Desktop Support - Remote. This role involves analyzing geospatial data to support various projects and initiatives, ensuring high-quality service delivery, and providing technical support to remote teams.

Required Skills:
Service Desk, Desktop Support - Remote, Field Services

Responsibilities:
-Provide support for users of computers and software systems.
-Provide hands-on or remote assistance in computer setups, upgrades, software operation, and maintenance.
-Provide general training for relevant applications and hardware
-Responds to client inquiries
-Provides technical support to users
-Troubleshoots hardware and software issues
-Provides instructions or directly sets up desktop hardware
-Assists with installation of computer software and operating system updates
-Records logs of rendered support

Years of Experience: 4-7 Years of Experience

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