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Dietary Service Coordinator

2 months ago

Gilbert, Arizona, United States Banner Health Full time
Job Summary

This position is responsible for providing patients with menu and tray/patient meal service, receiving and forwarding patient requests and communication to dietary staff when appropriate. The successful candidate will work to provide patient satisfaction with dietary and food services, and will be responsible for the diet office processes.

Key Responsibilities
  • Visits patients to obtain or discuss menu selections based upon diet ordered, using judgment to ensure patient selections are appropriate to the defined selections for the diet prescribed.
  • Enters or records all daily patient meal selections and preferences for one or more patient units, providing patients with standard information for prescribed diet.
  • Provides diet office processing, including editing patient menus, tallying daily menu item counts from patient menus, and preparing production sheets.
  • May lead in patient tray assembly/patient meal service process, ensuring food presentation meets quality standards, and checking patient trays for menu compliance.
  • May deliver and serve meals, making independent judgments about special requests, snacks, and nourishments as assigned to patient rooms or nursing units.
Requirements
  • High school diploma/GED or equivalent working knowledge.
  • Requires reading, writing, and mathematical skills.
  • Requires an understanding of nutrition services, common modified diets, and portion measures.
  • Skills and knowledge in health care nutrition services typically gained through 3 years of related experience and/or education.
  • Ability to effectively lead assignments and reschedule staff assignments in the absence of supervisor as required.
  • Requires the ability to work effectively with business computer software systems and point of sale systems.
  • Requires the ability to learn food handling regulations and pass certification tests as required.
  • Must have demonstrated effective customer service skills.
Preferred Qualifications
  • Additional skills and knowledge in health care nutrition services preferred.
  • Bilingual skills preferred in some assignments.
  • Additional related education and/or experience preferred.