Operations Coordinator
3 weeks ago
This role is responsible for managing front-desk operations staff, including hiring, scheduling, workload monitoring, performance evaluations, and disciplinary action.
Key Responsibilities- Optimize staffing assignments to maximize impact on clinic and patient visits.
- Coordinate staff vacation requests and ensure coverage of critical office functions.
- Assist with strategic planning for clinic operations.
- Oversee application assignments and manual tracking of incoming and outgoing members.
- Conduct staff meetings and monitor required reports for front-end operations.
- Track petty cash funds and coordinate case transfers to other sites or agencies.
- Plan individual work assignments for operations staff and communicate operational policy and procedures.
- Provide orientation and ongoing training for office functions and coordinate the intake process.
- Purchase supplies, maintain phone lists, and track new-hire information.
- High school diploma with coursework or experience in computer science and/or records management preferred.
- Bachelor's degree in business, management, or computer science preferred and may be considered in place of required experience.
- Previous work experience in a position requiring significant public contact, preferably in a medical office, with office organization skills and typing ability.
- Prior behavioral health experience preferred, as well as supervisory experience.
- Computer experience with NextGen and Microsoft Office preferred.
About Jewish Family and Children's Service:
We value each potential member and employee, regardless of religion, race, age, origin, gender, sexual orientation, or cultural background.
Some benefits of working with JFCS include:
- Lucrative bonus programs for full-time and part-time employees.
- Free primary healthcare for employees and their household members.
- 401(k) retirement plan with company match.
- Clinical license, tuition, and professional development reimbursement.
- Professional development and career growth opportunities.
- Bilingual salary differential.
- Generous paid time off and sick time allocations.
- Comprehensive employee benefits package.
- Employee referral bonuses.
- Employee assistance program.
- Eligibility for loan forgiveness programs.
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