Front Desk Coordinator
6 days ago
Project FIND is a leading provider of supportive housing and services for low- and moderate-income seniors. We are seeking a highly skilled and compassionate Front Desk Monitor to join our team.
Job Summary:The Front Desk Monitor plays a critical role in the housing program, serving as the first point of contact for clients, visitors, and vendors. This position requires excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team.
Key Responsibilities:- Greet all visitors and clients, announcing their arrival to staff and clients.
- Ensure all visitors sign in and out as required.
- Route mail and deliveries as needed.
- Prepare logs and reports related to front desk events.
- Observe and report incidents, concerning activities, and high-risk situations to appropriate staff.
- Monitor entrance and exit points, managing clients, visitors, contractors, and employees.
- Makes periodic rounds of the building and documents any hazardous conditions or issues.
- Follows assigned procedures in emergency situations.
- Handles or assists in crises situations.
- F89/T89 Certifications required.
- Current NY State Security Guard License preferred.
- High School Diploma or GED.
- Ability to sit, walk, and stand for numerous hours.
- Has an understanding, appreciation, and commitment to the philosophy and mission of Project FIND.
- Establish and maintain polite, professional, and effective working relationships with all contacts.
- Good oral and written communication skills.
- Shows initiative and is responsible for follow through.
- Ability to work independently and as part of a team.
- Ability to maintain confidential information, as related to the position.
- Provides excellent customer service.
- Basic level computer skills; Microsoft Word and Excel.
- Demonstrated flexibility with the ability to change priorities with limited notice, including working overtime and being available to work with little notice.
- Ability to lift packages and other items up to 10 pounds.
The schedule will be Sunday - Thursday 12am-8am. Please note this position requires the availability and flexibility to occasionally work some weekends and holidays.
Project FIND participates in E-Verify, which confirms employment authorization through an electronic database maintained by the Social Security Administration and Department of Homeland Security.
The E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification. E-Verify is not used as a tool to pre-screen candidates.
Minimum Salary: 24.00
Maximum Salary: 24.00
Salary Unit: Hourly
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