Hotel Guest Services Representative
4 days ago
Key Responsibilities:
- Check-in and check-out procedures
- Online and phone reservation management
- Credit card verification and payment processing
- Guest registration and data collection
- Room assignments and guest welcome
- Providing information about hotel amenities and services
- Complaint resolution and customer service
- Housekeeping coordination and guest support
- Group reservation confirmation and personalized services
- Sales and upselling opportunities
- Booking and payment record maintenance
Requirements:
- 1+ year of experience as a Front Desk Agent or equivalent role
- Proficiency in hotel reservations software (OnQ or Opera)
- Excellent customer service skills
- Strong communication and organizational abilities
-
Hotel Guest Services Coordinator
5 days ago
Fargo, North Dakota, United States Courtyard Fargo Full timeAbout the RoleThe Hotel Guest Services Coordinator is responsible for coordinating the day-to-day operations of the front desk, including guest check-in, check-out, and room assignments. This role requires strong organizational skills, attention to detail, and excellent communication skills to ensure a positive experience for our guests.
-
Hospitality Service Representative
4 days ago
Fargo, North Dakota, United States Courtyard Fargo Full time**Key Responsibilities:Greet and welcome guests in a friendly and courteous mannerRegister guests to the hotel, verifying reservation and personal informationProvide assistance with guest inquiries and resolve any issues in a timely and efficient mannerMaintain accurate records, including cash flows and registration cardsProcess market and retail...
-
Part-time Hotel Customer Service Expert
3 weeks ago
Fargo, North Dakota, United States Candlewood Suites Fargo-N. Dakota State Univ. Full timeThe Candlewood Suites Fargo @ NDSU is an extended stay hotel seeking a part-time Front Desk Agent to join our friendly and reliable team. Ideal candidates will have experience in a customer-oriented environment, excellent communication skills, and a strong reputation for delivering high standards of service.We are looking for someone with flexibility to...
-
Guest Experience Specialist
4 days ago
Fargo, North Dakota, United States Courtyard Fargo Full timeJob Overview:The Guest Experience Specialist will be responsible for delivering exceptional guest service, handling front desk operations, and maintaining a high level of customer satisfaction at Element Portland Beaverton.About the Job:This role requires a high school graduate or equivalent, with knowledge of front desk operations, procedures, and hotel...
-
Director of Hotel Operations Management
3 weeks ago
Fargo, North Dakota, United States Wyndham Hotels & Resorts Full timeWe are seeking a Director of Hotel Operations Management to play an integral role in our mission to make hotel travel possible for all. This is a unique opportunity to join the Wyndham Hotels & Resorts team and be part of something big.About UsAt Wyndham Hotels & Resorts, we strive to provide exceptional hospitality experiences for our guests. Our commitment...
-
Customer Service Representative
5 days ago
Fargo, North Dakota, United States Family Fare Full timeFamily Fare is a dynamic retail company seeking a skilled Customer Service Representative to join their team. As a Guest Care Associate, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for all guests. Key responsibilities include:Key Responsibilities:Process guest services such as credits,...
-
Guest Service Specialist
5 days ago
Fargo, North Dakota, United States SpartanNash Full timeAt SpartanNash, we deliver exceptional customer experiences through innovative solutions. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our team members.About the JobThis role is responsible for providing top-notch customer service in person or by telephone; answers incoming calls to the...
-
Customer Service Ambassador
4 days ago
Fargo, North Dakota, United States Courtyard Fargo Full timeCareer OpportunitiesCourtyard Fargo is proud to offer a range of career opportunities for individuals who are passionate about delivering exceptional customer service. As a Customer Service Ambassador, you will be the face of our hotel, working closely with guests to ensure that their stay is nothing short of exceptional.You will be responsible for providing...
-
Guest Services Specialist
5 days ago
Fargo, North Dakota, United States Courtyard Fargo Full timeBenefitsCourtyard Fargo offers a comprehensive benefits package, including PTO with immediate accrual, access to 50% of your wages prior to payday, a discount program for car rentals, travel, entertainment, etc., hotel discounts worldwide, health insurance, dental insurance, vision insurance, basic life/AD&D and supplemental life insurance, voluntary options...
-
Customer Service Specialist
4 days ago
Fargo, North Dakota, United States Courtyard Fargo Full timeJob Description:As a Customer Service Specialist at Courtyard Fargo, you will be the face of our hotel, interacting with guests daily to ensure their stay is memorable. Your role involves greeting and registering guests, handling room assignments, and resolving any issues that may arise during their stay.Key Skills and Qualifications:Bachelor's degree in...
-
Hotel Cleaning Professional
3 weeks ago
Fargo, North Dakota, United States MainStay Suites Full timeJob OverviewMainStay Suites is a leading hospitality provider seeking an experienced and detail-oriented Hotel Cleaning Professional to join our team.This full-time or part-time position involves maintaining the cleanliness of our hotel rooms, adhering to strict standards of quality and service excellence.
-
Guest Experience Coordinator
5 days ago
Fargo, North Dakota, United States Courtyard Fargo Full timeJob Overview:The Guest Experience Coordinator is a vital member of our Courtyard Fargo team, responsible for creating memorable experiences for our guests. This role involves coordinating front desk operations, managing guest communications, and providing exceptional customer service.Key Responsibilities:Coordinate guest interactions, including check-ins,...
-
Customer Service Representative
5 days ago
Fargo, North Dakota, United States Planet Fitness Full timeOur StoryPlanet Fitness is more than just a gym – we're a community-driven organization passionate about empowering individuals to live healthier, happier lives. As a Customer Service Representative, you'll be part of a vibrant team that shares your enthusiasm for wellness and customer satisfaction.Job OverviewIn this exciting role, you'll have the...
-
Customer Service Ambassador for Evening Shift
3 weeks ago
Fargo, North Dakota, United States Planet Fitness Full timeAt Planet Fitness, we are seeking a motivated and customer-focused Customer Service Representative to join our team as a key ambassador of excellent service. As a PT Evenings Customer Service Representative, you will be the first point of contact for members, prospective members, and guests, ensuring their needs are met with a smile and professionalism.About...
-
Fargo Hospitality Weekend Cleaner
3 weeks ago
Fargo, North Dakota, United States Candlewood Suites Fargo-N. Dakota State Univ. Full timeJob OpportunityCandlewood Suites Fargo-N. Dakota State Univ., an extended stay suites hotel, is seeking a detail-oriented individual to join its award-winning housekeeping team.Main Responsibilities:Cleaning of guest rooms with fully equipped kitchens in a limited service hotel.Maintaining the condition and quality of in-room items, replacing damaged items...
-
Front Desk Hospitality Associate
3 weeks ago
Fargo, North Dakota, United States Best Western Plus Kelly Inn & Suites Fargo Full timeJob SummaryA Front Desk Hospitality Associate is needed at Best Western Plus Kelly Inn & Suites Fargo in Fargo, ND. The ideal candidate will have a passion for delivering exceptional customer service and ensuring a memorable experience for every guest.The salary for this position is approximately $45,000 - $55,000 per year, depending on experience.About the...
-
Front Desk Ambassador
5 days ago
Fargo, North Dakota, United States Courtyard Fargo Full timeJob Title: Front Desk AmbassadorAt Element Portland Beaverton, we are seeking a highly skilled and dedicated Front Desk Ambassador to join our team. As a Front Desk Ambassador, you will be the first point of contact for our guests and play a vital role in creating a memorable experience for them.Key Responsibilities:Greet and welcome guests in a unique and...
-
Auditor for Hospitality
7 days ago
Fargo, North Dakota, United States Springhill Suites By Marriott-Fargo Full timeJob Description:We are looking for a skilled and experienced Overnight Front Desk Agent to join our team. This individual will be responsible for providing exceptional guest service, managing overnight operations, and ensuring a seamless morning transition. They should have excellent communication skills, be able to multitask, and maintain accurate records....
-
Housekeeping Professional
4 days ago
Fargo, North Dakota, United States Candlewood Suites Fargo-N. Dakota State Univ. Full timeJob DescriptionCandlewood Suites Fargo-N. Dakota State Univ., an extended stay suites hotel, is hiring reliable and detail-oriented individuals to join its award-winning housekeeping team.Main responsibilities include:Cleaning guest rooms with fully equipped kitchens in a limited service hotelMaintaining the condition and quality of in-room itemsReplacing...
-
Restaurant Host
3 weeks ago
Fargo, North Dakota, United States Hemisphere Restaurants Full timeAbout UsThe Tavern Grill Restaurant + Bar is a rapidly expanding, upscale casual, full-service bar and restaurant focused on delivering exceptional guest experiences by upholding the highest service standards in the industry.Job Summary:We are seeking a skilled Restaurant Host to play a pivotal role in creating a welcoming atmosphere for our guests. As the...