Client Care Representative
1 day ago
Career Advancement Opportunities at CSI Group
CSI Group offers a supportive work environment where career-minded individuals can grow and develop their skills. We are seeking a skilled Telephone Support Specialist to join our team.
Job Description:
This role involves handling inbound calls, responding to customer inquiries, and resolving issues efficiently.
Main Responsibilities:
- Provide top-notch customer service through inbound calls and other communication channels.
- Collaborate with colleagues to ensure seamless customer experience.
- Stay up-to-date on company policies, procedures, and products/services.
Requirements:
- High school diploma or equivalent.
- 1+ year experience in customer-facing roles.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks effectively.
- Knowledge of MS Office Suite, particularly Word and Excel.
The estimated salary for this position is $19.00 per hour. CSI Group offers a competitive compensation package and a range of benefits.
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