Client Care Representative

1 day ago


Farmingdale, New Jersey, United States CSI Group Full time

Career Advancement Opportunities at CSI Group

CSI Group offers a supportive work environment where career-minded individuals can grow and develop their skills. We are seeking a skilled Telephone Support Specialist to join our team.

Job Description:

This role involves handling inbound calls, responding to customer inquiries, and resolving issues efficiently.

Main Responsibilities:

  • Provide top-notch customer service through inbound calls and other communication channels.
  • Collaborate with colleagues to ensure seamless customer experience.
  • Stay up-to-date on company policies, procedures, and products/services.

Requirements:

  • High school diploma or equivalent.
  • 1+ year experience in customer-facing roles.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
  • Knowledge of MS Office Suite, particularly Word and Excel.

The estimated salary for this position is $19.00 per hour. CSI Group offers a competitive compensation package and a range of benefits.



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