Insurance Services Representative

4 days ago


Farmingdale, New York, United States State Farm Insurance Full time
About the Position:
As a Customer Care Specialist at State Farm Insurance, you will play a vital role in delivering exceptional customer service and support to our valued clients. Your primary responsibility will be to assist customers with their insurance needs by providing accurate and timely information.

Key Responsibilities:
• Assist customers with policy changes and updates
• Handle incoming calls and emails regarding policy inquiries and claims
• Collaborate with team members to resolve customer issues and ensure customer satisfaction
• Maintain customer records and update information as needed

Requirements:
• Provide exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner
• Stay up-to-date with insurance products and industry trends to effectively assist customers
• Follow company policies and procedures to ensure compliance with regulations and guidelines

Compensation: The estimated annual salary for this role is $45,000 - $65,000 depending on experience.

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