Clinical Service Representative

3 weeks ago


Farmingdale, New Jersey, United States Lincare Holdings Full time
Clinical Service Representative Job Description

Lincare Holdings seeks an experienced Clinical Service Representative to join our team. In this role, you will work closely with medical professionals and patients to deliver exceptional care and support.

Key Responsibilities:
  • Collaborate with healthcare teams to develop innovative solutions for patients, focusing on improved outcomes and satisfaction.
  • Manage new orders from initiation to setup, coordinating effectively with clinical, sales, and service departments.
  • Analyze billing and setup paperwork for patient services, implementing process improvements as needed.
  • Resolve patient concerns promptly, utilizing departmental resources to ensure efficient issue resolution.
  • Participate in training programs for customer service and sales personnel, promoting best practices and knowledge sharing.

Requirements:
  • Proven work experience in a related field; high school diploma or equivalent required.
  • Demonstrate expertise in market and product information, patient billing, and insurance requirements.
  • Strong organizational skills, ability to prioritize tasks, and maintain high productivity levels.
  • Professional attitude and excellent interpersonal skills.

Estimated Salary: $55,000 - $70,000 per year based on location and experience.

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