Portfolio Manager

5 days ago


Atlanta, Georgia, United States ResiHome Full time
Job Summary

We are seeking a highly motivated and experienced Portfolio Manager to join our team at ResiHome. As a key member of our Property Management division, you will be responsible for overseeing property and team management functions in a designated market.

Key Responsibilities
  • Resident Satisfaction: Address and resolve resident issues and maintenance concerns to ensure resident satisfaction.
  • Revenue Optimization: Optimize revenue, reduce expenses, enhance resident experience, and achieve financial targets for homes in the assigned market.
  • Account Management: Manage and resolve past-due balances for assigned residents.
  • Renewal and Retention: Aim to achieve the highest possible rate of annual renewals and rent increases.
  • Compliance: Comply with all relevant laws, including Fair Housing, the Fair Credit Reporting Act, and the Americans with Disabilities Act.
  • Customer Service: Provide exceptional customer service by assisting with resident move-ins and move-outs and responding to requests promptly and professionally.
  • Property Visits: Regular visits to assigned properties; this may include (but not be limited to) home showing and move-in/out activities.
Requirements
  • Experience: Minimum of two years of administrative experience in property management or a related field.
  • Licensure: An active real estate license in the state of placement is preferred.
  • Education: Bachelor's degree in Business or a related field, or equivalent experience in a related field (preferred).
  • Skills: Ability to effectively handle diverse situations, proficiency with Microsoft Office Suite, including Excel and Word, as well as Google Suite.
  • Personal Qualities: Positive attitude with a commitment to excellence and goal achievement, reliability, organization, professionalism, energy, and positivity.

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