Branch Manager
3 days ago
About the Role
We are seeking a highly skilled and experienced Branch Manager to join our team at Doma Holdings, Inc. As a Branch Manager, you will be responsible for leading a team of professionals in providing exceptional customer service and ensuring the smooth operation of our escrow services.
Key Responsibilities
- Lead and manage a team of escrow officers and assistants to ensure timely and accurate processing of transactions
- Develop and implement strategies to improve customer satisfaction and retention
- Collaborate with other departments to ensure seamless communication and coordination
- Monitor and analyze performance metrics to identify areas for improvement
- Provide training and development opportunities to team members to enhance their skills and knowledge
Requirements
- Minimum 3 years of experience in escrow or a related field
- Proven track record of leadership and management experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong analytical and problem-solving skills
What We Offer
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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