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Branch Manager

2 months ago

Glendale, Arizona, United States Credit Union West Full time
Job Summary

Credit Union West is seeking a highly skilled and experienced Branch Manager to lead our team and drive business growth. As a key member of our leadership team, you will be responsible for enhancing the quality of life for our members and team members by meeting or exceeding their service expectations.

Key Responsibilities
  • Leadership and Talent Development
    • Lead and manage a team of employees to achieve sales and service objectives
    • Develop and implement strategies to improve employee performance and engagement
    • Provide coaching and training to employees to enhance their skills and knowledge
  • Sales and Service
    • Ensure service standards and sales production objectives are achieved
    • Develop and implement sales strategies to drive business growth
    • Monitor and analyze sales performance and make recommendations for improvement
  • Operations Management
    • Oversee the day-to-day operations of the branch
    • Ensure compliance with regulatory requirements and internal policies
    • Manage branch resources and budget
  • Business Development
    • Develop and implement business development strategies to drive growth
    • Build and maintain relationships with key stakeholders and partners
    • Identify and pursue new business opportunities
Requirements
  • Education
    • Equivalent to a two-year college degree or completion of a specialized course of study at an accredited educational facility
  • Experience
    • 1-3 years of leadership experience in a financial institution or similar industry
  • Skills and Competencies
    • Strong leadership and management skills
    • Excellent communication and interpersonal skills
    • Ability to analyze and solve problems
    • Strong business acumen and understanding of financial services
    • Ability to work in a fast-paced environment and adapt to change
What We Offer
  • Competitive Salary and Benefits
    • Full-time employees receive 100% paid health, dental & vision insurance
    • Earn incentives up to 15%, depending on position
    • 401K plan with employer matching funds up to 5%
    • Profit Sharing
    • Tuition reimbursement
    • Gym membership reimbursement
    • Paid time off for holidays, vacation, and sick days
  • Opportunities for Growth and Development
    • Opportunities for advancement and professional growth
    • Training and development programs to enhance skills and knowledge