Senior Project Manager, Southern California

6 days ago


Glendale, California, United States Citi International Financial Services, LLC Full time

**Job Summary**

Citi International Financial Services, LLC is seeking a highly skilled Senior Project Manager to lead our Retail Branch Distribution team in Southern California. As a key member of our Network Distribution team, you will be responsible for ensuring the appearance of our branches enhances the overall customer experience.

**Key Responsibilities:**

• Oversee the execution of all branch projects, including relocations, renovations, and refresh programs, to ensure timely and budget-friendly delivery.

• Collaborate with key partners, including Division Managers, Area Directors, Branch Transformation, Citi Realty Services (CRS), and Technology, to identify project scope and ensure successful project execution.

• Monitor all phases of relocation, renovation, and refresh projects, escalating issues that impact branch personnel or put the project at risk.

• Serve as the primary point of contact for branch personnel during branch projects, providing guidance and support as needed.

• In partnership with the Network Strategy team, continuously update the Master Market Plan for Southern California, optimizing the network and providing distribution action recommendations for each branch.

• Ensure that distribution actions align with corporate strategy and collaborate with CRS and Network Strategy to identify new branch sites.

• Execute branch appearance and ADA inspection programs, influencing branch personnel to adhere to standards.

• Partner with CRS to ensure branch-related issues are resolved quickly and cost-effectively.

**Requirements:**

• 8-10+ years of experience in planning and project management, with 5+ years specifically in the retail banking industry.

• 4-year college degree required, with an advanced degree preferred.

• Presentation and interaction experience with senior executives.

• Detailed working knowledge of branch functions and banking operations.

• Demonstrated ability to execute large, complex projects.

• Strong verbal and written communication skills, with the ability to cater presentation content and style to audience.

• Demonstrated ability to build and maintain strong relationships.

• Ability to influence others to gain buy-in without positional authority.

• Strong background in construction and facilities management projects.



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