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Regional Operations Manager

2 months ago

Glendale, California, United States Doma Holdings, Inc. Full time

Branch Manager / Escrow Officer

at Doma Holdings, Inc. Transforming the Real Estate Landscape

Doma Holdings, Inc. and its associated brands - States Title, North American Title Company (NATC), and North American Title Insurance Company (NATIC) - provide innovative solutions for lenders, real estate professionals, title agents, and homeowners, simplifying the closing process and enhancing customer satisfaction.

Core Values

Customer Focused: We prioritize our customers in every decision.

Problem Solvers: We tackle challenges that others may avoid.

Leadership Development: We nurture our team members into leaders.

Collaborative Spirit: We believe that teamwork and inclusion yield the best outcomes.

Respectful Communication: We engage with honesty and respect towards colleagues, clients, and partners.

Position Overview

Doma is on the lookout for a Branch Manager who will epitomize our commitment to exceptional customer service and satisfaction. Your role will involve overseeing the local team, nurturing customer relationships, and managing the comprehensive closing process for transaction files.

Key Responsibilities

  • Under the guidance of an Escrow Officer or Escrow Manager, prepare escrow instructions and oversee the drafting of necessary documents.
  • Request the issuance of title policies and manage the disbursement of funds.
  • Ensure alignment of escrow instructions with preliminary title reports or commitments.
  • Facilitate communication between the Title Officer, Escrow Officer, lenders, and principals to resolve discrepancies.
  • Prepare or oversee the preparation of essential documents, ensuring proper execution and recording.
  • Manage escrow bookkeeping and collaborate with the title department for order processing.
  • Perform additional duties as assigned by your supervisor.

We are a dynamic team seeking individuals with energy and a results-oriented mindset to deliver unique value as we innovate the Title and Insurance processes.

Ideal Candidate Qualifications

  • Proficient in computer systems, email, and word processing.
  • Prior experience in escrow is essential.
  • Knowledge of real estate practices is advantageous.
  • Notary Public Commission is a plus.
  • Strong customer service skills.

What Doma Offers:

  • Comprehensive benefits for full-time employees, including medical, dental, and vision coverage.
  • A supportive and motivating management team that fosters a unique company culture.
  • Ongoing training and professional development opportunities.
  • Partnerships with industry leaders to enhance your success.

We are committed to creating an inclusive environment.

Doma Holdings, Inc. is an equal opportunity employer, valuing diversity and inclusion in our workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.