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Customer Service Representative

1 month ago


Livonia, Michigan, United States Republic Services Full time
About the Role

Republic Services is seeking a skilled Customer Service Specialist to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers, responding to their inquiries, and resolving their concerns in a timely and professional manner.

Key Responsibilities

* Respond to customer service calls, emails, and other inquiries in a timely and accurate manner
* Resolve customer complaints and concerns in a professional and courteous manner
* Provide information and assistance to customers regarding our services and products
* Collaborate with internal teams to resolve customer issues and improve service delivery

Requirements

* High school diploma or equivalent
* 6 months of prior customer service experience in a high-volume call center environment
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and meet productivity standards

What We Offer

* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment

Why Join Us

At Republic Services, we are committed to providing our customers with the highest level of service and support. We are seeking a skilled and dedicated Customer Service Specialist to join our team and help us achieve our goal of delivering exceptional customer service.

How to Apply

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information].