Customer Service Representative

2 weeks ago


Livonia, Michigan, United States Tammy Golston - State Farm Agent Full time
Job Description

As a Customer Service Representative for Tammy Golston - State Farm Agent, you will be responsible for establishing and maintaining customer relationships, following up with customers as needed, and using a customer-focused review process to educate customers about insurance options.

Key Responsibilities:
  • Develop leads, schedule appointments, and market appropriate products and services to customers.
  • Use excellent communication skills to educate customers about insurance options and develop leads.
  • Work in a team environment to achieve sales and customer service goals.

As an Agent Team Member, you will receive a competitive hourly pay plus commission/bonus, 401K, health benefits, paid time off, and growth potential/Opportunity for advancement within the agency.

Requirements:
  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal, and listening.
  • People-oriented and detail-oriented.
  • Proactive in problem solving and able to learn computer functions.
  • Ability to work in a team environment and obtain Personal Lines Licenses before start date.

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.



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