Commercial Insurance Customer Service Representative

2 weeks ago


Livonia, Michigan, United States Farmers Insurance SE Michigan Full time
Job Description

We are seeking a motivated and dynamic individual to join our team as a Full-Time Commercial Customer Service Representative. This role offers the opportunity to grow your knowledge and benefit from additional avenues for growth and advancement. You will have the chance to develop your skills in delivering excellent customer service and building rapport with others.


Benefits

Annual Base Salary + Bonus Opportunities

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Pay Raise Opportunities

Licensing Assistance

Employee Discounts

Free Coffee

Dogs Birthday Off


Responsibilities

Meet new business production goals and objectives as established.

Develop insurance quotes

Process customer policy change requests.

Secure all Trailing Documents from customers.

Maintain knowledge of new products and services.

Generating insurance quotes.

Provide exceptional customer service and support.

Be outstanding at relationship building.

Develop and maintain client relationships.

Provides on-going support to insurance clients as needed.

Work independently and as part of a team.


Requirements

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Possess an upbeat, positive and enthusiastic attitude.

Excellent Communication/interpersonal skills.

Follow through and exceed current and prospective client expectations.

Great Customer Service Skills.

Works well with other employees and is a team player with a positive attitude.

Willingness to obtain a Property & Casualty insurance license

Willingness to obtain a Life & Health Insurance license

Prior sales experience is preferred.



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