Sales Service Coordinator

3 weeks ago

New York, New York, United States International Flavors & Fragrances Full time
Job Summary

As a Sales Service Coordinator at International Flavors & Fragrances, you will play a vital role in our Sales Team based in our New York Office.

This is an exciting opportunity for a candidate interested in working in a fast-paced team in the Consumer Fragrance division, collaborating closely with Account Managers.


About You:


To succeed in this position, you will demonstrate excellent interpersonal skills, organizational, and project coordination skills, along with the ability to learn quickly, prioritize tasks effectively, and manage pressure to meet deadlines.


You will spend your time:

Client Project Responsibility:

Coordinating multiple client fragrance development projects by liaising with internal teams, both locally and internationally, including perfumers, lab, marketing, production, customer service, scent designers & tracking all relevant details of project briefing and related submissions.


Client Meeting Responsibility:
Scheduling, organizing, and preparing meetings, including: submission materials, sampling, blotters, submission sheets, and all support material.

Client Service Responsibility:

Daily and ongoing support and communication to customer needs, such as pricing, oil, coordination of shipping, documentation, and samples.

Project administration during project development, entering projects, sending out submissions and reworks, directing internal team, managing deadlines and requests, monitoring pricing, logging in bases, updating projects, keeping project folders and records, ordering oils, stability requests, TOX paperwork, entering adoptions, entering into SAP, prices, and initiating line extensions.


Data Management Responsibility:
Maintain/Ownership of data integrity, including: SAP/Business Warehouse/Price Lists, oil references, sales reporting tools, approved levels and bases, etc.

Safety/Toxicology Responsibility:
Ensure clients' current portfolios meet the latest industry regulations. Issue necessary safety documents; Coordinate all tox works, working with tox perf/CSA for all maintenance and new amendments.

Stability Responsibility:
Organize stability tests for products while monitoring and tracking results.

Requirements:
1-3 years of related work experience.

Key Skills:
Strong organizational skills to manage priorities, tight timelines, and changing project requirements, as well as supporting external customers.

Computer Skills:
Knowledge in internal data systems such as Microsoft office, Excel, PPT, Word, SAP, to generate sales reports.

Interpersonal and Communication Skills:
Effectively communicate and build customer and internal relationships.

Preferred Experience:


Self-starter, willing to proactively take on additional projects both internal and external, work unsupervised, and take ownership to meet account objectives.

1-3 years' experience in the Fragrance Industry preferred.

Experience in prioritizing, coordinating, multi-tasking, and managing several accounts as well as numerous projects at any given time with pressure to meet deadlines.


Compensation ($60,000 - $70,000) is based on a variety of factors including but not limited to work experience, skills, certifications, and location.


While we are interested in all qualified candidates with the potential to work in the United States, we are not able to sponsor visas.

Additionally, to qualify for this position, you must be proficient in English, including reading, writing, and verbal communication.


We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy.

At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status.

We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit to learn more

Salary Ranges:
$66, $99,600.00

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