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Sales Team Coordinator

1 month ago

New York, New York, United States SGD Pharma Packaging Inc Full time
Job Overview

We are seeking a highly skilled Sales Team Coordinator to join our team at SGD Pharma Packaging Inc.

Salary

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience.

Job Description

In this role, you will be responsible for administering customer orders in an SAP computer system, coordinating manufacturing schedules with our plants (in EU and Asia) and delivery schedules with our Logistic partners. You will also be tasked with updating the forecast and supporting the Sales Managers within a specific customer portfolio.

This position requires strong organizational skills, attention to detail, and excellent communication skills. You will work closely with the Customer Service Manager to ensure seamless execution of customer orders and resolve any issues that may arise.

Essential Duties and Responsibilities
  • Manage all ordering and logistic communication with client portfolio
  • Create and maintain clients' accounts in SAP (new customer, price list, cross reference lists, surcharges)
  • Maintain administrative files (Network/CRM: orders, paperwork, POs status)
  • PO management
    • Review all POs for accuracy and process orders
    • Ensure good communication with customers (standard communication)
    • Follow up validation with planning department
    • Follow up shipment with logistic department and logistic partners
  • Update the forecasting tool to ensure all data are accurate
  • Sales support (Samples, new development)
  • Late payment (reminders level 1, fill in tracking document)
  • Control and manage inventory in local US warehouse (when applicable)
Education and Experience

Minimum of 2 years of trade school (with appropriate experience) or university degree in related subjects to job description. Good communication skills (oral and written). Team player, organized, detailed oriented, quick learner. Comfortable in a multicultural, multilingual environment. Experience: Minimum of 1 - 3 years experience in similar position, Pharma/Packaging industry is a plus. Spanish and French prerequisite.

Computer Skills

Very comfortable with IT tool (ERP system, forecasting tool, Microsoft Office suite). SAP experience is a plus.