Sales Coordinator

6 days ago


East Peoria, Illinois, United States East Peoria Embassy Suites Full time
East Peoria Embassy Suites Sales Coordinator Job Description

About the Role:

We are seeking a highly organized and detail-oriented Sales Coordinator to join our team at East Peoria Embassy Suites. As a Sales Coordinator, you will provide administrative support to our sales team, enabling them to focus on revenue-generating activities.

Key Responsibilities:

  • Support the sales team by greeting visitors, answering phone calls, and processing incoming lead information.
  • Interact with group, catering, and business travel customers to qualify and assist existing and future customers.
  • Maintain communication with group customers regarding the status of their group room block.
  • Assist property managers with sales duties, including initial billing inquiries, commission payments, and scheduling appointments.
  • Assist with RFP responses, proposals, contracts, BEOs, and meeting arrangements as needed.
  • Send local Convention and Visitors Bureau (CVB) requests for proposals (RFPs) to the hotel's assigned Lead Analyst for distribution.
  • Assist the Catering & Events Manager with reservation requests and building group master accounts in the brand system.
  • Upload and maintain group files within the sales system for all group bookings.
  • Maintain inventory and create printed and electronic collateral, including coupons, flyers, and branded sales and marketing pieces.
  • Maintain all social media accounts for the hotel with a minimum of four (4) postings per month to all channels.
  • Participate in Sales Department meetings.
  • Provide additional administrative assistance as directed.

Requirements:

  • Minimum one (1) year of experience in customer service or clerical experience.
  • Prior hotel sales office experience, particularly working in a fast-paced environment, is preferred.
  • High School diploma or equivalent is required; a Bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major is preferred.
  • Proficient in Microsoft Office and experience with Sales System (Delphi.fdc or CI/TY) and QnQ are preferred.

About Atrium Hospitality:

Atrium Hospitality is an innovative hotel management company that goes above and beyond, showcasing our unique Atrium SPIRIT. We are passionate about making a positive impact in the lives of our guests, our associates, and our local communities. Our vibrant team of purpose-driven hospitality enthusiasts is dedicated to embracing individual strengths, nurturing personal ambitions, and inspiring professional opportunities.

We offer a competitive compensation plan, daily pay, significant travel discounts on Marriott and/or Hilton properties, 401k plans, medical insurance, and other property-specific benefits. Plus, we make sure you can grow your career the way you want to through Internship programs, training and development, and over 80 hotels that offer incredible opportunities for career-driven associates.

We are an equal opportunity employer:

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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