Admissions Representative
3 weeks ago
The Admissions Representative at Ancora Education is an entry-level position that involves interacting with prospective students to support their decision to attend school. This role requires excellent communication skills, both verbal and written, to effectively communicate the philosophy and features of the school to prospective students. The Admissions Representative must also meet the school's established quantitative minimum activity standards in an accurate, professional, compliant, and ethical manner using school-approved admissions processes and procedures.
Key Responsibilities
- Develop and manage action plans to meet qualitative performance standards.
- Professionally assist prospective students through the admissions process per all applicable federal and state regulations, school policies and procedures, and in compliance with all accrediting standards and requirements.
- Use five9 telephone for interviews, along with chat, text messaging, and e-mail correspondence to identify student prospects and determine their educational needs, concerns, and interests.
- Develop rapport with prospective students and maintain frequent contact throughout the enrollment cycle.
- Partner with other departments including Financial Aid and Academics to ensure the delivery of a high level of service to every student.
Requirements
- High School diploma or equivalent required.
- Entry-level experience in sales and customer service, and 1 year of Admissions experience.
Preferred Qualifications
- 1-year experience in sales and customer service.
- Post-secondary education admissions experience.
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