Current jobs related to Customer Service Specialist II - Memphis, Tennessee - Baptist Memorial

  • Customer Service Specialist II

    3 weeks ago

    Memphis, Tennessee, United States Baptist Memorial Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Specialist II to join our team at Baptist Memorial Health Care. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and customers, ensuring timely and accurate resolution of claims and billing issues.Key...

  • Customer Service Specialist II

    1 month ago

    Memphis, Tennessee, United States Baptist Memorial Healthcare Corporation Full time

    Job SummaryAs a Specialist-Customer Care II at Baptist Memorial Health Care Corporation, you will play a vital role in ensuring seamless customer interactions and efficient claims processing. This position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.Key ResponsibilitiesHandle customer...

  • Customer Service Specialist II

    3 weeks ago

    Memphis, Tennessee, United States Baptist Memorial Full time

    Job SummaryAs a Specialist-Customer Care II at Baptist Memorial Health Care, you will play a vital role in ensuring exceptional customer service to our patients and insurance companies. This position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.Key ResponsibilitiesHandle daily customer...

  • Customer Service Specialist II

    3 weeks ago

    Memphis, Tennessee, United States Baptist Memorial Healthcare Corporation Full time

    Job Summary:As a Specialist-Customer Care II at Baptist Memorial Health Care, you will play a vital role in ensuring exceptional customer service to our patients and insurance companies. Your primary responsibility will be to handle daily customer inquiries, resolve claims and billing issues, and provide timely follow-up on accounts receivable. You will...

  • Customer Service Representative II

    1 month ago

    Memphis, Tennessee, United States TJX Companies Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Associate II to join our team at TJX Companies. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive shopping experience.Key ResponsibilitiesRespond to customer...

  • Administrative Services Specialist II

    3 weeks ago

    Memphis, Tennessee, United States Shelby County Full time

    Job SummaryWe are seeking a highly skilled Administrative Services Specialist II to join our team at Shelby County. The successful candidate will provide high-level administrative support to the Division Director, Finance Manager, and Policies & Procedures Officer.Key ResponsibilitiesProvide administrative support to senior management, including planning,...

  • Administrative Services Specialist II

    3 weeks ago

    Memphis, Tennessee, United States Shelby County Full time

    Job SummaryThis Administrative Services Specialist II position is located in the Division of Public Works, Shelby County. The successful candidate will provide high-level administrative support to the Division Director, Finance Manager, and Policies & Procedures Officer.Key ResponsibilitiesProvides administrative support to senior staff members, including...

  • Administrative Services Specialist II

    2 weeks ago

    Memphis, Tennessee, United States Shelby County Full time

    Job SummaryShelby County is seeking a highly skilled Administrative Services Specialist II to join our team in the Division of Public Works. The successful candidate will provide administrative support to the Division Director, Finance Manager, and Policies & Procedures Officer, ensuring the smooth operation of the division.Key Responsibilities Provides...

  • Customer Service Coordinator II

    2 weeks ago

    Memphis, Tennessee, United States Baptist Memorial Full time

    Job Summary:The Customer Service Coordinator II is responsible for providing exceptional customer service to patients and families entering the facility. This role coordinates and directs office activities, performs various duties to support patients, staff, and facility operations, and follows facility policies and procedures.Key Responsibilities:Verify...

  • Customer Service Specialist

    3 weeks ago

    Memphis, Tennessee, United States Workoo Technologies Full time

    About the JobWe're seeking a skilled Customer Service Specialist to join our team at Workoo Technologies. As a key member of our customer support team, you'll be responsible for providing exceptional service to our clients and their members.Key Responsibilities:Provide timely and effective support to clients and their members via phone, email, and...

  • Exercise Specialist II

    1 month ago

    Memphis, Tennessee, United States Baptist Memorial Healthcare Corporation Full time

    Job SummaryPosition: Specialist-Exercise IIFacility: BMH - Memphis HospitalDepartment: ME Cardiac Rehab Baptist MemphisCategory: Rehabilitation & WellnessType: ClinicalWork Type: Full TimeWork Schedule: DaysLocation: US:TN:MemphisAbout the RoleWe are seeking a highly skilled Exercise Specialist II to join our team at Baptist Memorial Health Care Corporation....

  • Technical Support Specialist II

    4 weeks ago

    Memphis, Tennessee, United States Radians, Inc. Full time

    Job Title: Technical Support Specialist IIRadians, Inc. is seeking a highly skilled Technical Support Specialist II to join our IT department. As a key member of our team, you will play a crucial role in delivering tier-two technical support to end users and shaping the infrastructure strategy.Key Responsibilities:Maximize System Performance: Evaluate...

  • Technical Support Specialist II

    4 weeks ago

    Memphis, Tennessee, United States Radians, Inc. Full time

    Job Title: Technical Support Specialist IIRadians, Inc. is seeking a highly skilled Technical Support Specialist II to join our IT department. As a key member of our team, you will play a crucial role in delivering tier-two technical support to end users and shaping the infrastructure strategy.Key Responsibilities:Maximize System Performance: Evaluate...

  • Supply Chain Operations Specialist II

    2 weeks ago

    Memphis, Tennessee, United States CEVA Full time

    About the RoleWe are seeking a highly skilled Supply Chain Operations Specialist II to join our team at CEVA Logistics. As a key member of our operations team, you will be responsible for providing exceptional support in the supply chain environment, with a focus on data reporting and analysis, transportation operations, and customer service.Key...

  • Technical Support Specialist II

    3 weeks ago

    Memphis, Tennessee, United States Radians, Inc. Full time

    Job Title: Technical Support Specialist IIAt Radians, Inc., we are seeking a highly skilled Technical Support Specialist II to join our IT department. This role plays a crucial part in delivering tier-two technical support to end users and shaping the infrastructure strategy.Key Responsibilities:Maximize System Performance: Evaluate technical applications...

  • Exercise Specialist II

    3 weeks ago

    Memphis, Tennessee, United States Baptist Memorial Healthcare Corporation Full time

    Job Summary: Baptist Memorial Health Care Corporation is seeking a highly skilled Exercise Specialist II to join our team in the Cardiac Rehabilitation department. As a key member of our team, you will be responsible for leading, teaching, and managing others in the provision of exercise program planning, supervision, and counseling for individuals with or...

  • Exercise Specialist II

    2 weeks ago

    Memphis, Tennessee, United States Baptist Memorial Healthcare Corporation Full time

    Job Summary: As a Specialist-Exercise II at Baptist Memorial Health Care, you will lead, teach, and manage others in the provision of exercise program planning, supervision, and counseling for individuals with or at risk for cardiovascular disease. You will counsel clients and develop fitness programs based on client needs, assist with daily program...

  • Customer Success Specialist

    4 weeks ago

    Memphis, Tennessee, United States Inventory Locator Service,® LLC Full time

    Job SummaryThe Customer Success Specialist will work directly with customers to educate them on how to receive the most value from our Inventory Locator Service offerings. This role will collaborate closely with Sales, Marketing, and Accounting to ensure we are enhancing the customer experience by providing world-class support and supporting the goals of the...

  • Customer Service Representative

    2 months ago

    Memphis, Tennessee, United States Corky's Barbecue Full time

    {"title": "Customer Service Specialist", "description": "Job SummaryA Customer Service Specialist at Corky's Barbecue is responsible for providing exceptional customer experiences through effective communication, problem-solving, and relationship-building. The ideal candidate will possess strong phone and verbal communication skills, a customer-focused...

  • Customer Service Representative

    3 weeks ago

    Memphis, Tennessee, United States HealthLink Europe BV Full time

    Job Title: Customer Care SpecialistWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Specialist. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and ensuring their needs are met in a timely and efficient manner.Key...

Customer Service Specialist II

2 months ago

Memphis, Tennessee, United States Baptist Memorial Full time
Job Summary

We are seeking a highly skilled Customer Service Specialist II to join our team at Baptist Memorial Health Care. As a key member of our Customer Service department, you will be responsible for providing exceptional customer service to our patients, insurance companies, and internal stakeholders.

Responsibilities
  • Handle daily customer inquiries and resolve issues in a timely and professional manner.
  • Process and follow up on insurance claims, denials, and billing functions to ensure timely follow up.
  • Communicate effectively with patients, insurance companies, and internal staff to resolve issues and provide accurate information.
  • Review and process accounts for accuracy, including self-pay accounts and customer service requests.
  • Work collaboratively with the team to achieve assigned goals and objectives.
Requirements
  • High school diploma or equivalent required; some college or associate degree preferred.
  • Minimum of one year of experience in a business-related clerical role, preferably in a healthcare setting.
  • Excellent customer service skills, with the ability to work in a fast-paced environment.
  • Strong communication and problem-solving skills, with the ability to interpret instructions and prioritize tasks.
  • Knowledge of insurance billing and collections, including ICD-9, ICD-10, CPT, and HCPCS codes.
Preferred Qualifications
  • Two years of experience in a healthcare setting, preferably in a customer service or billing role.
  • Knowledge of Microsoft Office and Outlook, with experience in medical terminology and customer service.
  • Certification in healthcare administration, business, or finance preferred.
About Baptist Memorial Health Care

Baptist Memorial Health Care is a leading healthcare provider in the Mid-South region, committed to delivering exceptional patient care and service. We offer a competitive compensation package, including benefits, paid time off, and continuing education opportunities.