Administrative Support Specialist

3 days ago


Daytona Beach, Florida, United States State of Florida Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at the State of Florida. In this role, you will provide administrative support to the Child Care Licensing program, ensuring the smooth operation of our daily activities.

Key Responsibilities
  • Provide administrative support to the Child Care Licensing program, including data entry, file management, and communication with clients and staff.
  • Conduct record searches for child care programs in the FSFN System and maintain accurate records.
  • Demonstrate proficiency in using various software applications, including CARES, MFMP, Outlook, and MS Office.
  • Provide exceptional customer service to child care clients, providers, and the public, responding to inquiries and resolving issues in a timely manner.
  • Process incoming and outgoing mail, including date-stamping and distributing documents to staff.
  • Prepare and mail renewal packets for child care facilities and family day care homes.
  • Assist with administrative actions, organize legal files, and maintain documents for court actions.
  • Support public events, mail outs, trainings, and provider meetings.
  • Ensure compliance with DCF policies and Child Care Licensing Program policies, particularly in data security, confidentiality of protected information, and access to background screening documents.
Requirements
  • High school diploma or equivalent required.
  • 1-2 years of experience in an administrative role, preferably in a government or regulatory agency.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Proficiency in Microsoft Office and other software applications.
What We Offer
  • A competitive salary and benefits package.
  • The opportunity to work for the State of Florida, a leader in public service.
  • A dynamic and supportive work environment.


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