Applications Support Specialist

2 days ago


Eden Prairie, Minnesota, United States TA INSTRUMENTS-WATERS LLC Full time
Job Summary

TA Instruments-Waters LLC is seeking a highly skilled Applications Support Engineer to join our team. As an Applications Support Engineer, you will be responsible for providing technical expertise to support worldwide technical sales representatives on pre- and post-sales activities for the biomaterials characterization and tissue engineering market segments.

Key Responsibilities
  • Provide technical expertise to support worldwide technical sales representatives on pre- and post-sales activities for the biomaterials characterization and tissue engineering market segments.
  • Fulfill role as back-up technical expert for engineered materials (non-biomedical) applications.
  • Perform demonstrations and conduct feasibility tests to characterize customer samples with appropriate data analysis, report authoring, and presenting.
  • Provide application-specific test protocol development support for TA ElectroForce customers.
  • Providing technical advisement and recommendations of the appropriate test solutions to prospective customers.
  • Develop and deliver customer training programs in the form of hands-on laboratory sessions, lectures, application notes, and tutorial videos.
  • Participation in conferences and tradeshows, including presenting technical papers.
  • Collaborate across functional groups, including product management, engineering, sales, and service, to provide customer and industry insights.
  • Maintain applications lab facilities.
  • Domestic and international travel is required (30-40%).
Requirements
  • Bachelor's degree or more advanced degree from an accredited university in Mechanical, Biomedical, or Chemical Engineering with a focus on Tissue Mechanics, Tissue Engineering, and/or Medical Devices.
  • Masters or PhD is a plus.
  • Minimum of 3-4 years of relevant industrial experience.
  • Has a solid understanding of mechanical testing and instrumentation.
  • Prior experience with ElectroForce test instruments and WinTest software a plus.
  • Strong interpersonal and presentation skills.
  • Ability to travel by both air and ground carrier. Both domestically and internationally.
Equal Employment Opportunity

TA Instruments-Waters LLC is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.


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