Front Desk Supervisor Lead

3 days ago


Atlanta, Georgia, United States Hilton Atlanta Perimeter Full time
Job Overview

This leadership role is perfect for hospitality professionals seeking a challenging opportunity to grow and succeed. As the key to delivering exceptional guest experiences, you will be responsible for turning one-time visitors into loyal repeat customers.

Responsibilities:
  • Provide top-notch service to hotel guests, resolving complaints efficiently and ensuring seamless front desk operations.
  • Prepare and present occupancy reports and financial information for review.
  • Manage the front desk budget and oversee the ordering of essential office supplies.
  • Guarantee that customer service meets expectations by supervising and training front desk staff.
  • Ensure all front desk staff are equipped to provide excellent customer service and adhere to hotel policies.


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