Travel Service Coordinator
2 months ago
At AGI Ground, Inc, we are seeking a skilled Travel Service Coordinator to join our team. With a focus on delivering exceptional customer experiences, this role is perfect for individuals who are passionate about providing top-notch service to our passengers.
As a Travel Service Coordinator, you will be responsible for ensuring a smooth and efficient travel experience for our customers. This includes checking in passengers and their luggage, handling customer inquiries and concerns, and providing accurate information on flight schedules, fares, and other travel-related topics.
We are looking for a candidate who possesses excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. If you are a team player who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
1. Passenger Check-in and Luggage Handling: Ensure that passengers and their luggage are checked in efficiently and accurately, with a focus on providing excellent customer service.
2. Customer Inquiries and Concerns: Handle customer inquiries and concerns in a professional and courteous manner, with a focus on resolving issues promptly and efficiently.
3. Flight Information and Support: Provide accurate and up-to-date information on flight schedules, fares, and other travel-related topics, with a focus on ensuring that customers have a smooth and efficient travel experience.
4. Communication and Teamwork: Collaborate effectively with other team members to ensure seamless communication and a high level of customer satisfaction.
As a Travel Service Coordinator with AGI Ground, Inc, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional customer experiences. If you are passionate about delivering top-notch service and are looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity.
Requirements:
1. Education and Experience: A high school diploma or equivalent, with a minimum of 2 years of experience in customer service or a related field.
2. Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
3. Computer Skills: Proficient in using computer systems and software, with a focus on providing excellent customer service.
4. Physical Requirements: Ability to lift up to 70 pounds, stand for extended periods, and work in a fast-paced environment.
Benefits:
We offer a competitive salary of $45,000 - $60,000 per year, with a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan. We are an equal opportunity employer, committed to creating a diverse and inclusive work environment, with a focus on promoting a culture of respect, empathy, and understanding.
How to Apply:
To apply for this exciting opportunity, please submit your resume and a cover letter to our HR department. We look forward to hearing from you and learning more about your qualifications and experience.
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