Client Engagement Specialist

2 weeks ago


Vancouver, Washington, United States BBSI Full time

JOB TITLE: Client Engagement Specialist

POSITION SUMMARY: Become a vital part of our organization as a Client Engagement Specialist at BBSI. In this position, you will reach out to prospective clients and collaborators to present our cutting-edge business and personnel management solutions. Your primary responsibility will involve contacting small enterprises to arrange meetings with our Market Development Manager, thereby enhancing our sales initiatives and strengthening our sales pipeline across various BBSI markets.

REPORTING RELATIONSHIPS: This role reports directly to the Director of Revenue Operations and works closely with colleagues in the call center as well as BBSI specialists.

DUTIES AND RESPONSIBILITIES:

  • Facilitate company outreach through proactive phone prospecting and follow-up
  • Schedule appointments within designated geographic territories, consistently surpassing monthly objectives
  • Employ effective calling strategies to engage potential clients
  • Commit to working 25-40 hours weekly on-site during operational hours
  • Utilize high-volume calling technology provided by the company
  • Complete all assigned responsibilities

CORE TRAITS/COMPETENCIES:

  • Exceptional and positive communication skills over the phone
  • Ability to identify and manage objections
  • Motivated and goal-oriented
  • Professional handling of objections
  • Persistent and determined
  • Uphold high ethical standards
  • Resilient and focused on results

PREFERRED REQUIREMENTS:

  • Self-driven and goal-focused
  • Ability to work both independently and as part of a team
  • Assertive, optimistic, and persistent demeanor
  • Strong phone communication skills
  • Familiarity with dialing software is advantageous

QUALIFICATIONS:

  • High School diploma or equivalent required
  • Some college coursework preferred

Compensation: The hourly wage is $16.28, with an additional $25.00 for each scheduled appointment. Estimated earnings can reach $24.00 per hour for achieving production targets. Incentive pay is available for exceeding goals.

Scheduling: Employees have the flexibility to set their own schedules, with a minimum commitment of 25 hours weekly. Operations are conducted Monday through Friday.

Paid Time Off: Earn 1 hour of paid sick leave for every 40 hours worked after a 90-day period. At BBSI, we prioritize Diversity and Inclusion, fostering a workplace culture where all employees are valued and respected.



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