Technical Support Manager
3 days ago
ITW is seeking a highly skilled and motivated Technical Support Manager to lead our technical support team. The ideal candidate will have a strong background in engineering, coupled with extensive experience in providing technical support and managing teams.
Key Responsibilities:- Provide leadership, guidance, and mentorship to the technical support team.
- Serve as a subject matter expert in engineering principles and technical support methodologies.
- Collaborate in the development of new and existing product improvements.
- Monitor team performance metrics and generate regular reports.
- Communicate regularly with internal stakeholders.
- Minimum of 5+ years in Technical or engineering related field.
- Minimum of 3+ years of experience in a Managerial role with 6+ direct reports.
- Experience in creating and building processes with tools to maximize departmental efficiencies.
- Experience with ITW FEG business and products.
- Understanding and experience with ITW Tool box (USa, 80/20, PLS, MRD and In-Lining).
- Competitive pay.
- Great insurance options with low premiums.
- Paid vacation and holidays.
- 401K with company match.
- Extensive on-the-job, online, and classroom training.
-
Technical Support Specialist
4 weeks ago
Troy, Ohio, United States Hobart Service Full timeJob SummaryWe are seeking a highly skilled and motivated IT Service Desk Analyst to join our team at Hobart Service. As a key member of our IT department, you will be responsible for providing exceptional customer service and technical support to our employees.Key ResponsibilitiesProvide first-level technical support and troubleshooting for IT-related issues...
-
Technical Support Specialist
1 week ago
Troy, Ohio, United States Creative Financial Staffing Full timeTechnical Customer Service Representative **Job Summary** We are seeking a highly skilled Technical Customer Service Representative to join our team. As a Technical Customer Service Representative, you will be responsible for providing exceptional customer service and technical support to our clients. **Responsibilities** * Provide product information...
-
Technical Support Specialist
4 weeks ago
Troy, Ohio, United States ITW Full timeAbout the RoleHobart Service, a leading provider of commercial food equipment service solutions, is seeking a highly skilled IT Service Desk Analyst to join our team. As a valued partner to our customers, we strive to deliver exceptional service and support.Key ResponsibilitiesProvide prompt and professional resolution of technical issues and service...
-
Technical Support Specialist
4 weeks ago
Troy, Ohio, United States Creative Financial Staffing Full timeJob Summary: We are seeking a highly skilled Technical Customer Service Representative to join our team at Creative Financial Staffing. As a Technical Customer Service Representative, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide product information and technical support...
-
Technical Support Specialist
7 days ago
Troy, Ohio, United States Creative Financial Staffing Full timeTechnical Customer Service RepresentativeAre you a problem-solver with a passion for delivering exceptional customer experiences? We're seeking a skilled Technical Customer Service Representative to join our team at Creative Financial Staffing. As a key member of our support team, you'll provide top-notch technical assistance to our customers, ensuring their...
-
Customer Support Engineer
3 weeks ago
Troy, Ohio, United States Collins Aerospace Full timeAbout the RoleWe are seeking a highly skilled Customer Support Engineer to join our team at Collins Aerospace. As a key member of our engineering team, you will be responsible for providing technical support to our customers, troubleshooting complex issues, and collaborating with cross-functional teams to deliver high-quality solutions.Key...
-
Technical Product Advisor
4 weeks ago
Troy, Ohio, United States ITW Full timeJob OverviewCompany Overview:Founded in 1912, Illinois Tool Works Inc. (NYSE: ITW) is a diversified, Fortune 200 manufacturing enterprise that provides specialized expertise, innovative solutions, and value-added products to fulfill critical customer requirements across various sectors. Recognized among Fortune Magazine's most admired companies, ITW...
-
Technical Program Developer
4 weeks ago
Troy, Ohio, United States Hobart Service Full timeAbout the RoleWe are seeking a highly skilled Technical Program Developer to join our team at Hobart Service. As a key member of our training department, you will be responsible for designing and developing innovative training programs that meet the needs of our customers.Key ResponsibilitiesDesign and develop training projects using instructional design...
-
Technical Product Advisor
1 month ago
Troy, Ohio, United States ITW Full timeJob OverviewCompany Overview:Founded in 1912, Illinois Tool Works Inc. (NYSE: ITW) is a diversified, Fortune 200 manufacturing entity that delivers specialized expertise, innovative solutions, and value-added products to meet critical customer needs across various sectors. Recognized among Fortune Magazine's most admired companies, ITW emphasizes solid...
-
Technical Product Advisor
1 month ago
Troy, Ohio, United States ITW Full timeJob OverviewCompany Overview:Founded in 1912, Illinois Tool Works Inc. (NYSE: ITW) is a diversified, Fortune 200 manufacturing entity that delivers specialized expertise, innovative solutions, and value-added products to meet critical customer demands across various sectors. Recognized among Fortune Magazine's most admired companies, ITW emphasizes solid...
-
Technical Program Developer
1 week ago
Troy, Ohio, United States Hobart Service Full timeJob Title: Technical Program DeveloperHobart Service, an Illinois Tool Works Company, is seeking a highly skilled Technical Program Developer to join our team. As a Technical Program Developer, you will be responsible for designing and developing training programs for our organization.Key Responsibilities:Design and develop training programs using...
-
Technical Program Developer
2 weeks ago
Troy, Ohio, United States Hobart Service Full timeJob Title: Technical Program DeveloperAt Hobart Service, we are seeking a highly skilled Technical Program Developer to join our team. As a Technical Program Developer, you will be responsible for designing and developing training programs for our organization.Key Responsibilities:Design and develop training projects using instructional design principles and...
-
Technical Customer Service Representative
3 weeks ago
Troy, Ohio, United States Creative Financial Staffing Full timeJob Summary: We are seeking a highly skilled Technical Customer Service Representative to join our team at Creative Financial Staffing. As a Technical Customer Service Representative, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide product information and technical support...
-
IT Support Specialist
3 days ago
Troy, Ohio, United States Ohio's Hospice Full timeJob Title: IT Support AnalystJob Summary:We are seeking a highly skilled IT Support Analyst to join our team at Ohio's Hospice. As an IT Support Analyst, you will provide technical support and assistance to our staff, ensuring that our IT systems and processes are functioning properly and securely.Key Responsibilities:Provide technical support and assistance...
-
Customer Support Engineer
1 month ago
Troy, Ohio, United States Jobot Full timeCustomer Support EngineerWe are a prominent provider of industrial battery charging solutions and power conversion technologies catering to enterprises throughout North America. Our goal is to deliver energy-efficient charging systems tailored for the material handling sector. We are eager to enhance our engineering team by bringing on board a Customer...
-
Quality Assurance Manager
4 weeks ago
Troy, Ohio, United States TGG Accounting Full timeJob SummaryWe are seeking a highly skilled Quality Assurance Manager to join our team at TGG Accounting. As a key member of our organization, you will be responsible for developing and implementing quality control systems that promote customer satisfaction, company profitability, and growth.Key ResponsibilitiesQuality Control Systems: Develop, implement, and...
-
Quality Assurance Manager
4 weeks ago
Troy, Ohio, United States TGG Accounting Full timeJob SummaryWe are seeking a highly skilled Quality Assurance Manager to join our team at TGG Accounting. As a key member of our organization, you will be responsible for developing and implementing quality control systems that promote customer satisfaction, company profitability, and growth.Key ResponsibilitiesQuality Control Systems: Develop, implement, and...
-
Inside Product Support Sales Representative
3 weeks ago
Troy, Ohio, United States Ohio Machinery Co Full timeJob SummaryThe Inside Product Support Sales Representative will be responsible for contacting customers in an established geographic territory to increase parts and service sales and build consultative relationships with those customers. The goal is to improve overall sales to users, market share, and enhance the customer experience with Ohio Machinery...
-
Project Engineering Manager
4 weeks ago
Troy, Ohio, United States ITW Food Equipment Group Full timeJob OverviewCompany OverviewITW (NYSE: ITW) stands as a prominent leader in the global multi-industrial manufacturing sector, boasting revenues of $12.6 billion. With its seven distinct segments, ITW utilizes its unique business model to foster growth and achieve exceptional margins in markets that demand innovative solutions. The company is proud of its...
-
Sales Support Specialist
4 weeks ago
Troy, Ohio, United States ITW Full timeAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative. This role will involve providing exceptional support to both internal and external customers, handling orders and inquiries, and collaborating with colleagues and sales teams.Key ResponsibilitiesProvide timely and accurate...