Technical Support Specialist
7 days ago
Technical Customer Service Representative
Are you a problem-solver with a passion for delivering exceptional customer experiences? We're seeking a skilled Technical Customer Service Representative to join our team at Creative Financial Staffing. As a key member of our support team, you'll provide top-notch technical assistance to our customers, ensuring their needs are met and exceeded.
- Key Responsibilities:
- Provide accurate and timely product information and technical support to customers via phone, email, or chat.
- Process customer orders, payments, and returns with precision and attention to detail.
- Collaborate with internal teams to resolve complex customer issues and ensure seamless support experiences.
What We Offer:
- A dynamic and supportive work environment with opportunities for growth and development.
- A competitive salary and comprehensive benefits package.
- The chance to work with a talented team of professionals who share your passion for delivering exceptional customer experiences.
Requirements:
- 2+ years of experience in customer service, preferably in the HVAC or tech industries.
- Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
- A strong passion for delivering exceptional customer experiences and a commitment to continuous learning and improvement.
Why Creative Financial Staffing?
- We're a growing, innovative company that values our employees and provides opportunities for growth and development.
- We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan.
- We're committed to creating a positive and inclusive work environment that supports the well-being and success of our employees.
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