Front Desk Agent
2 weeks ago
Job Overview
The Front Desk Agent is responsible for providing exceptional guest service, processing check-ins and check-outs, and resolving guest requests in a safe and efficient manner.
Key Responsibilities
- Process guest check-ins and room assignments following hotel policies and procedures.
- Accommodate special requests and provide excellent customer service.
- Process check-in/check-out and collect payments in compliance with cash handling and accounting policies.
- Answer inquiries about hotel services, in-house events, and local attractions.
- Assist guests with check cashing, safety boxes, and additional guest room keys.
- Perform special projects and other responsibilities as assigned.
Requirements
Education and Experience:
High school education or related experience.
Benefits
Full-Time Benefits Available
Health Insurance
Dental Insurance
Vision Insurance
Disability Insurances (Long-Term and Short-Term)
Supplemental Life Insurances (Self, Spouse and Child)
Identity Theft Protection
AMAZING HOTELS DISCOUNTS
AND MORE
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