Automotive Service Coordinator

3 days ago


Lynnfield, Massachusetts, United States Kelly Jeep Chrysler Full time

Job Summary:

We are seeking a highly skilled Automotive Service Dispatcher to join our team at Kelly Jeep Chrysler. This role requires excellent organizational and communication skills, as well as the ability to work effectively in a fast-paced environment.

About Us:

Kelly Jeep Chrysler is a family-owned dealership group that has been serving the North Shore community for over 55 years. Our mission is to provide exceptional customer service and offer a wide range of vehicles from top manufacturers such as Ford, Nissan, Honda, Jeep, Chrysler, Infiniti, and Volkswagen.

Responsibilities:

  • Coordinate and prioritize vehicle assignments to ensure efficient workflow
  • Communicate with technicians, service advisors, and customers to ensure timely completion of repairs
  • Monitor progress and adjust schedules as needed to meet customer expectations
  • Analyze and optimize shop capacity to increase profitability
  • Develop and document standard operating procedures to improve efficiency and quality

Qualifications:

  • High school diploma or equivalent
  • Valid driver's license and clean driving record
  • Accredited training in service advisor skills, customer satisfaction, and quality control
  • Automotive service advisor experience
  • Excellent communication and organizational skills

Benefits:

  • Competitive salary: $50,000 - $75,000 per year
  • Medical and dental insurance on day one of employment
  • 401(k) plan after 90 days
  • Paid time off and sick leave
  • Vacation time and paid training
  • Career advancement opportunities


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