Automotive Service Coordinator
3 days ago
Job Summary:
We are seeking a highly skilled Automotive Service Dispatcher to join our team at Kelly Jeep Chrysler. This role requires excellent organizational and communication skills, as well as the ability to work effectively in a fast-paced environment.
About Us:
Kelly Jeep Chrysler is a family-owned dealership group that has been serving the North Shore community for over 55 years. Our mission is to provide exceptional customer service and offer a wide range of vehicles from top manufacturers such as Ford, Nissan, Honda, Jeep, Chrysler, Infiniti, and Volkswagen.
Responsibilities:
- Coordinate and prioritize vehicle assignments to ensure efficient workflow
- Communicate with technicians, service advisors, and customers to ensure timely completion of repairs
- Monitor progress and adjust schedules as needed to meet customer expectations
- Analyze and optimize shop capacity to increase profitability
- Develop and document standard operating procedures to improve efficiency and quality
Qualifications:
- High school diploma or equivalent
- Valid driver's license and clean driving record
- Accredited training in service advisor skills, customer satisfaction, and quality control
- Automotive service advisor experience
- Excellent communication and organizational skills
Benefits:
- Competitive salary: $50,000 - $75,000 per year
- Medical and dental insurance on day one of employment
- 401(k) plan after 90 days
- Paid time off and sick leave
- Vacation time and paid training
- Career advancement opportunities
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