Service Operations Specialist

3 weeks ago


Lynnfield, Massachusetts, United States Kelly Jeep Chrysler Full time
About the Position

We are looking for an experienced Automotive Service Dispatcher to join our team at Kelly Jeep Chrysler. This role involves working closely with technicians, service advisors, and customers to ensure excellent service quality and efficient workflow.

Key Responsibilities
  • Coordinate with technicians to prioritize tasks and optimize shop capacity.
  • Manage customer expectations and maintain accurate records of vehicle progress.
  • Participate in training and development to enhance skills and knowledge.
Requirements
  • High school diploma or equivalent.
  • Valid driver's license and clean driving record.
  • Accredited training in service advisor skills, customer satisfaction, and quality control.
  • Automotive service advisor experience.
  • Excellent communication and organizational skills.
Benefits
  • Estimated Salary: $60,000 - $80,000 per year.
  • Competitive benefits package, including medical, dental, and 401(k) options.
  • Ongoing training and professional development opportunities.


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