Automotive Service Coordinator

5 days ago


Lynnfield, Massachusetts, United States Kelly Jeep Chrysler Full time

We are seeking a highly skilled Automotive Service Dispatcher to join our team at Kelly Jeep Chrysler. This is a challenging role that requires strong organizational and communication skills, as well as the ability to work effectively with technicians, service advisors, and other team members.

Salary: $55,000 - $80,000 per year, depending on experience.

About Us:

  • Kelly Jeep Chrysler is a family-owned dealership group that has been serving the North Shore for over 55 years.
  • We pride ourselves on providing excellent customer service and honest sales practices.

Responsibilities:

  1. Work closely with technicians to ensure efficient workflow and maximize shop capacity.
  2. Maintain accurate records of vehicle progress and communicate with service advisors as needed.
  3. Ensure that all service work is completed to company standards and meets customer expectations.
  4. Participate in the development and documentation of standard operating procedures.

Qualifications:

  • High school diploma or equivalent required.
  • Valid driver's license and clean driving record required.
  • Accredited training in service advisor skills, customer satisfaction, and quality control preferred.
  • At least 2 years of experience as a technician, service advisor, or in a related field.

Benefits:

  • Competitive pay and benefits package.
  • Ongoing training and professional development opportunities.
  • Paid time off and sick leave.


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