Short Term Disability Claims Analyst

7 days ago


Des Moines Iowa, United States Principal Financial Group Full time
About the Role

We are seeking a highly skilled and detail-oriented individual to join our team as a Short Term Disability Claims Analyst. As a key member of our claims team, you will be responsible for analyzing and investigating medical, financial, and contractual information to make effective and timely claim decisions.

Key Responsibilities
  • Acquire, analyze, and investigate medical, financial, and contractual information to make informed claim decisions.
  • Communicate with employers, employees, and medical providers to gather necessary information and provide updates on claim status.
  • Supervise and follow up on outstanding items to ensure compliance with regulations, service timing, and quality guidelines.
  • Provide exceptional customer service and empathy to clients navigating challenging situations.
Requirements
  • High school diploma or equivalent with 3+ years of customer-facing work experience.
  • Bachelor's/Associate's degree with 1+ years of customer-facing work experience preferred.
  • Short Term Disability Claim Processing Experience with at least 1 year of successful performance in processing claims.
  • Basic math skills and ability to maintain accuracy and attention to detail.
  • Excellent analytical, interpersonal, problem-solving, decision-making, and multi-tasking skills.
What We Offer
  • Competitive salary range: $25.48/hour.
  • Pension eligibility.
  • Personal Time Off (PTO) program for hourly employees.
About Us

Principal Financial Group is a global leader in financial services, dedicated to fostering a world where financial security is accessible to all. We value diversity, equity, and inclusion, and are committed to creating a workplace where everyone can thrive.



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