Administrative Support Specialist
2 weeks ago
Position: Administrative Support Specialist
Enjoy - Inner Healing Collective is seeking a dedicated Part-Time Administrative Support Specialist. This role is ideal for individuals pursuing a degree in the mental health sector, offering approximately 10 hours of work per week during standard office hours.
The primary aim of this position is to familiarize candidates with the administrative functions and operational dynamics within a mental health organization.
This role involves providing both administrative and clinical assistance to the team and clients. Responsibilities include training in various administrative tasks such as onboarding new clients, managing client documentation, and scheduling appointments. The specialist will communicate with clients to ensure completion of necessary forms, address outstanding invoices, and handle various administrative tasks including data entry. Basic support in insurance and billing processes will also be part of the role.
This position offers a valuable opportunity for professional development within a supportive environment that prioritizes the well-being of its staff and clients.
Compensation:$15 per hour
Key Responsibilities:- Manage phone and email communications to facilitate effective interactions between clients and staff, enhancing customer retention and referrals.
- Assist clients with online portals, documentation, and any inquiries they may have.
- Support the Office Manager with scheduling and various administrative tasks.
- Collaborate with the Operations Manager on newsletters and data management.
- Assist with client billing and insurance inquiries, providing support to staff as required.
We are committed to training and developing a promising candidate.
Qualifications:- Proficient in navigating computer applications to ensure an efficient front-desk experience.
- Exhibits strong interpersonal skills and excellent written communication abilities.
- Prior customer service experience in a related field is advantageous.
- An Associate's degree is preferred but not mandatory for application.
- Students actively pursuing a degree in mental health are highly encouraged to apply.
Our mission is to assist individuals, couples, and families in discovering hope and healing from various mental, emotional, and relational challenges.
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