Front End Associate Supervisor

3 days ago


New Bern, North Carolina, United States Food Lion Full time
Job Summary

We are seeking a motivated and customer-focused PT Customer Service Leader to join our team at Food Lion As a key member of our front-end team, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers.

The ideal candidate will have a passion for customer service, strong communication skills, and the ability to work effectively in a fast-paced environment. You will work closely with the Customer Service Manager and Assistant Customer Service Manager to maintain standards according to Front End Standard Practice Manual and maximize sales through excellent customer service.

Key Responsibilities

• Provide fast, easy, flexible, and friendly service to customers

• Greet each customer and use their name whenever possible

• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders, and Coinstar

• Report any register malfunction to the Customer Service Manager or place service calls in an efficient manner

• Perform other duties as assigned by management

Qualifications

• High school graduate or equivalent preferred

• Effective communication and customer service skills

• Ability and willingness to learn multiple tasks and technical requirements of the job

Salary Range
$35,000 - $50,000 per year, based on location and experience

About Us

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression.

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