Patient Access Representative
2 weeks ago
We're a healthcare organization dedicated to delivering compassionate care and exceptional service. Our mission is to bring healing to our communities through innovative and patient-centered care.
Job Summary:
The Patient Access Representative is a critical role in our organization, serving as the first point of contact for patients and families. This position requires exceptional customer service skills, attention to detail, and the ability to work in a fast-paced environment.
Responsibilities- Facilitate patient registration, scheduling, and benefit verification
- Ensure accurate and timely completion of patient data and records
- Communicate effectively with patients, families, and healthcare teams
- Maintain knowledge of insurance carriers, Medicare guidelines, and federal and state regulations
- Work collaboratively with clinical and non-clinical staff to ensure seamless patient care
- 1-3 years of clerical experience and customer service experience preferred
- Experience with medical terminology and insurance plans preferred
- High School diploma required; some college helpful
- Ability to communicate effectively, both orally and in writing
- Strong organizational skills and attention to detail
- Ability to work under stress, meet deadlines, and perform daily assignments with accuracy
We offer a comprehensive benefits package, including day-one health, vision, and dental coverage, PTO, tuition reimbursement, and employer-matched retirement funds. Our supportive community will be behind you every step of your day, especially the tough ones.
We're committed to delivering exceptional care and service to our patients and families. If you're passionate about making a difference in the lives of others, we encourage you to apply for this rewarding opportunity.
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