Child Support Enforcement Operations Specialist

6 days ago


Lincoln, Nebraska, United States State of Nebraska Full time
Job Title: Child Support Enforcement Operations Specialist

The State of Nebraska, Department of Health and Human Services, is seeking a highly skilled Child Support Enforcement Operations Specialist to join our team. As a key member of our Child Support Enforcement team, you will play a critical role in ensuring the effective enforcement of child support orders and providing support to Child Support Enforcement workers across the state.

Key Responsibilities:
  • Research and analyze inquiries related to administrative procedures, including Tax Refund Offset, License Suspension, and Unemployment Insurance Benefits.
  • Interpret and apply federal regulations, state statutes, and the Nebraska Administrative Code to implement administrative procedures.
  • Evaluate applications, court orders, and other legal documents to determine legal jurisdiction and initiate appropriate actions.
  • Analyze incoming interstate cases to ensure documentation is complete and determine appropriate jurisdiction for the establishment and enforcement of support orders.
  • Research, resolve, and respond to inquiries from custodial and non-custodial parents, the general public, child support enforcement agencies, attorneys, and other stakeholders.
  • Represent the State at administrative hearings and prepare and analyze reports to ensure the effectiveness of programs.
  • Provide training on various Child Support Enforcement programs.
Requirements:
  • Bachelor's degree in a closely related field, such as social work, counseling, psychology, or public administration.
  • Two years of experience in eligibility determination for major Income Maintenance programs or child support services, or in a judicial or law enforcement organization.
  • Strong analytical and communication skills, with the ability to work independently and as part of a team.
  • Experience with CHARTS, NFOCUS, and Microsoft Office applications is preferred.
What We Offer:

The State of Nebraska offers a comprehensive package of pay, benefits, paid time off, retirement, and professional development opportunities to help you achieve your career and personal goals. We value our teammates and strive to create a supportive environment that promotes diversity, inclusion, and belonging.



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