Operations Support Specialist

1 week ago


Lincoln, Nebraska, United States Health Prime International Full time
Job Summary

We are seeking a highly detail-oriented and organized Operations Support Specialist to join our team at Health Prime International. As a key member of our operations team, you will play a critical role in processing requests for printing and submitting paperwork related to filing insurance claims, supporting documentation, and appeals.

Key Responsibilities:

  • Review and process work queues in our system, ensuring accurate and timely completion of tasks.
  • Match printed documents with payer, patient, and other key data fields, maintaining high levels of accuracy and attention to detail.
  • Document work completed in our PM system, providing clear and concise information for future reference.
  • Prepare outgoing faxes and mail as required, ensuring timely and secure delivery of sensitive information.
  • Identify trends and communicate findings to management, providing actionable insights to drive process improvements.
  • Collaborate with other departments to ensure seamless communication and delivery of client needs.
  • Work independently, prioritizing tasks and meeting productivity and quality standards.
  • Participate in team-specific meetings, training, and education, staying up-to-date on industry best practices and company policies.

Requirements:

  • Proficient in basic computer programs, including MS Word and Excel.
  • Entry-level problem-solving skills, with the ability to monitor for problems and escalate when necessary.
  • Excellent communication skills, both verbal and written.
  • High School diploma or equivalent.

What We Offer:

As a member of our operations team, you will have the opportunity to work in a dynamic and fast-paced environment, contributing to the success of Health Prime International. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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