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Bilingual Office Coordinator and Scheduler

2 months ago

Stamford, Connecticut, United States Right at Home Davie Plantation Full time

Join Our Team as a Bilingual Office Coordinator and Scheduler

Are you an organizational expert with a talent for managing multiple tasks while spreading positivity? Do you understand the significance of compassionate care and wish to be a key player in enhancing the lives of others? If this resonates with you, we have an exciting opportunity.

At Right at Home Davie Plantation, we pride ourselves on being more than just an office; we are a nurturing environment that prioritizes both our clients and our team members. As a Bilingual Office Coordinator and Scheduler, you will play a vital role in our mission, ensuring that our local office operates efficiently and serves as a reliable resource for families seeking top-notch home care services.

Why You'll Appreciate Working With Us:

Versatile Expertise: Your position is centered around delivering value and compassion to those reaching out for our services. You will be the welcoming voice on the line, adeptly understanding families' needs, providing resources, and arranging consultations. Your organizational prowess will be essential as you manage caregiver schedules and facilitate daily operations.

Exceptional Communication: You're not merely answering calls – you're crafting remarkable phone interactions that leave a lasting impression. You will be the trusted resource, offering solutions, understanding client needs, and ensuring every conversation is meaningful. Your ability to transform routine calls into engaging dialogues will set the stage for outstanding care.

Growth Opportunities: At Right at Home Davie Plantation, we are committed to development – for our clients and our team. You will have access to continuous training and professional growth opportunities, allowing you to enhance your skills and thrive in your role.

Collaborative Environment: We are more than just colleagues; we are a supportive community. Work alongside passionate individuals who share your commitment to quality care. Together, we will celebrate achievements, address challenges, and foster a culture of positivity and teamwork.

Career Advancement: Your dedication and hard work will be recognized. As a key member of our agency, you will have the opportunity to advance your career and embrace new challenges, making a significant impact in the home care sector.

Enjoyable Work Atmosphere: While professionalism is paramount, we also believe in having fun. Join us for team-building events, celebrations, and an office culture that radiates warmth and positivity.

Your Role in Our Team:

As the Bilingual Office Coordinator and Scheduler, you will expertly manage multiple responsibilities, ensuring seamless coordination of schedules, client requirements, and caregiver assignments. Your keen attention to detail will foster an environment where clients feel valued and caregivers can excel.

Key Responsibilities:

  • Develop and oversee client and caregiver schedules, maximizing efficiency and minimizing conflicts.
  • Act as a liaison between clients, caregivers, and families, fostering strong relationships and addressing any concerns.
  • Maintain precise records, monitor attendance, and assist with payroll processing.
  • Collaborate with various departments to ensure effective communication and exceptional service delivery.
  • Support office administration tasks to maintain smooth operations.

Qualifications We Seek:

  • A minimum of 1 year of experience in office management, scheduling, or a related field within the home care industry.
  • Outstanding organizational skills that would impress even the most meticulous planners.
  • Excellent communication and interpersonal skills – you thrive in social interactions.
  • Proficiency with technology and a willingness to learn new software and systems.
  • Empathy and a genuine desire to improve the lives of others.
  • Ability to remain calm under pressure and adapt to changing situations.
  • Fluency in English and Spanish, both written and spoken, as required for the role.
  • Willingness to be available for on-call duties beyond standard office hours.

Let's Create Impact Together:

If you are ready to take charge in coordinating care, building connections, and making a meaningful difference, we invite you to share your resume and a cover letter that reflects your personality, passion, and how you will contribute to our team.

Join us at Right at Home Davie Plantation and help us create a legacy of care that resonates with those we serve. Embark on a fulfilling journey that will enrich your career.