Business Systems Technical Lead

2 weeks ago


Jefferson City, Missouri, United States SHI GmbH Full time
About the Role

We are seeking a highly skilled Senior Technical Lead to oversee the delivery of Sales, Marketing, and Customer Service solutions within our CRM platform. As a senior technical lead, you will be responsible for designing, developing, and implementing solutions using the Microsoft Power Platform suite.

Key Responsibilities
  • Provide leadership in defining and executing functional strategies, ensuring alignment with the overall business goals.
  • Guide and mentor the functional team, fostering a collaborative and innovative work environment.
  • Collaborate with cross-functional teams to gather requirements and facilitate communication between teams.
  • Translate business requirements into functional specifications, ensuring clarity and feasibility.
  • Guide best practices for solution design and contribute to decision-making processes.
  • Assist in the deployment planning process, providing support to ensure a smooth transition and user adoption.
  • Collaborate with stakeholders to address any post-deployment issues and optimize functional performance.
  • Manages and resolves issues, defects, and change requests.
  • Leads the technical direction of the overall system, maintains the agreed-upon structure of the platform, and ensures that it meets the requirements.
Requirements
  • 12+ years' experience directly managing software implementation projects.
  • 10+ years' experience in design, development, customization, Implementation, Integration, and administration of MS Dynamics 365 CRM solutions.
  • 5+ years of supervisory or leadership experience in large teams.
  • Minimum of 3 years of experience working with Microsoft Power Platform.
  • Bachelor's degree in computer science, information technology, or a related field preferred.
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Preferred Skills
  • Low-code/no-code development mindset.
  • Strong analytical and problem-solving skills.
  • Experience with iterative and test-driven development practice.
  • Excellent communication and interpersonal abilities.
  • Strong understanding of Agile practices, including Scrum.
  • Use of Microsoft Power Platform CoE toolkit to set up standards, consistency, and governance.
About SHI

SHI International Corp. is a global provider of IT solutions and services. We've grown every year since 1989 and today we're proud to be a $14 billion company. Our employees are our heartbeat, and we're committed to diversity and inclusion.

We offer a range of benefits, including medical, vision, dental, 401K, and flexible spending. Our compensation structure includes a flat base and category-based pay.

Join us in our mission to change the world through technology.



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