Senior Business Technical Support Professional

5 days ago


Jefferson City, Missouri, United States Humana Full time
About the Role

Humana is seeking a highly skilled Senior Business Technical Support Professional to join our team. As a key member of our business operations team, you will be responsible for providing technical support and expertise to ensure the smooth operation of our business systems and processes.

Key Responsibilities
  • Provide technical support and expertise to business operations teams to resolve technical issues and improve system performance.
  • Collaborate with cross-functional teams to identify and implement process improvements and system enhancements.
  • Develop and maintain technical documentation and knowledge base to support business operations teams.
  • Participate in the development and implementation of business continuity plans and disaster recovery procedures.
  • Stay up-to-date with industry trends and emerging technologies to ensure Humana remains competitive and innovative.
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 5+ years of experience in technical support and business operations.
  • Strong technical skills in software development, data analysis, and system administration.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
What We Offer

Humana offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer opportunities for professional growth and development, as well as a collaborative and dynamic work environment.



  • Jefferson City, Missouri, United States Oracle Full time

    Job Title: Senior Technical Support AnalystOracle is seeking a highly skilled Senior Technical Support Analyst to join our Fusion Supply Chain Management / Manufacturing Support team. As a key member of our team, you will be responsible for providing exceptional technical support to our customers, resolving complex issues, and collaborating with...


  • Jefferson City, Missouri, United States SHI GmbH Full time

    About the RoleWe are seeking a highly skilled Senior Technical Lead to oversee the delivery of Sales, Marketing, and Customer Service solutions within our CRM platform. As a senior technical lead, you will be responsible for designing, developing, and implementing solutions using the Microsoft Power Platform suite.Key ResponsibilitiesProvide leadership in...


  • Jefferson City, Missouri, United States Public Consulting Group Full time

    Job SummaryWe are seeking a highly skilled Senior Business Analyst to join our team at Public Consulting Group. As a Senior Business Analyst, you will play a critical role in helping our clients achieve their strategic goals and improve their operations.Key ResponsibilitiesProvide analytical services and support the development of project work...


  • Jefferson City, Missouri, United States Huber & Associates Full time

    Job SummaryHuber & Associates is seeking a highly skilled Technical Support Specialist to join our team. As a Field Systems Engineer, you will be responsible for providing technical support and desktop management services to our clients in the public and private sectors.Key Responsibilities:Provide technical support for all computer end-user related needs,...


  • Jefferson City, Missouri, United States Centene Corporation Full time

    Job Title: Senior Business Intelligence EngineerJoin Centene Corporation as a Senior Business Intelligence Engineer and play a pivotal role in shaping the future of healthcare technology. As a key member of our team, you will be responsible for designing and implementing complex business intelligence solutions that drive data-driven decision-making across...


  • Jefferson City, Missouri, United States Oracle Full time

    About the RoleWe are seeking a highly skilled Systems Engineer II to join our team at Oracle. As a key member of our Support organization, you will play a critical role in delivering exceptional support and solutions to our global customer base.Key ResponsibilitiesResolve moderately complex technical problems related to interface builds, basic networking,...


  • Kansas City, Missouri, United States C4 Technical Services Full time

    ### Job Summary We are seeking a highly skilled Technical Support Specialist to join our team at C4 Technical Services. As a Technical Support Specialist, you will be responsible for ensuring proper computer operation so that end-users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end-user Service...


  • Jefferson City, Missouri, United States Stimulus Technologies Full time

    Technical Support Specialist Job OverviewBecome a Part of Our Team as a Technical Support SpecialistStimulus Technologies, a prominent provider of technological solutions for businesses, is in search of a skilled Technical Support Specialist for a hybrid work model. This position allows for remote work with occasional client site visits.About Stimulus...


  • Jefferson City, Missouri, United States City of Jefferson, MO Full time

    Job Summary:The City of Jefferson, MO is seeking a highly skilled Accounting Technician, Senior to join our Finance Department. As a key member of our team, you will be responsible for performing and maintaining various technical bookkeeping functions across the city.Key Responsibilities:Accurately review and process purchase order payments, check requests,...


  • Jefferson City, Missouri, United States City of Jefferson, MO Full time

    Job Summary:The City of Jefferson, MO is seeking a highly skilled Accounting Technician, Senior to join our Finance Department. This role will be responsible for performing and maintaining various technical bookkeeping functions across the city.Key Responsibilities:Accurately review and process purchase order payments, check requests, and bankcard...


  • Kansas City, Missouri, United States C4 Technical Services Full time

    Job Title: Technical Helpdesk SpecialistAt C4 Technical Services, we are seeking a highly skilled and motivated Technical Helpdesk Specialist to join our team. As a Technical Helpdesk Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our clients receive the...


  • Kansas City, Missouri, United States C4 Technical Services Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at C4 Technical Services. As a Technical Support Specialist, you will be responsible for providing technical assistance to end-users, resolving technical issues, and ensuring the smooth operation of computer systems.Key ResponsibilitiesProvide technical support to...


  • Jefferson City, Missouri, United States Carrington Full time

    About the RoleCarrington Mortgage Holdings is seeking a highly skilled Senior Business Systems Analyst to join our team. As a key member of our organization, you will play a critical role in supporting the Project Manager and engaging with the business to gather and document requirements.Key ResponsibilitiesSupport the Project Manager in gathering and...


  • Jefferson City, Missouri, United States Computer Service Professionals Full time

    Job Title: Software Support SpecialistComputer Service Professionals, Inc. is seeking a highly skilled Software Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support for our software products and services.Job Responsibilities:Provide technical support...


  • Jefferson City, Missouri, United States Wipro Full time

    Job SummaryWe are seeking a skilled Desktop Support Engineer to join our team at Wipro. As a key member of our IT support team, you will be responsible for providing top-notch technical assistance to our end-users.Key ResponsibilitiesTroubleshoot Software and Hardware IssuesProvide Tier 2 Support for end-users, resolving technical issues efficiently and...


  • Jefferson City, Missouri, United States Oracle Full time

    Job DescriptionLeverage your technical expertise to deliver exceptional support to Oracle customers in the Food and Beverage industry.Key Responsibilities:Provide post-sales support and solutions to customers via phone, email, and electronic means.Resolve technical inquiries and issues related to Oracle's Electronic Support Services.Act as a liaison between...


  • Jefferson City, Missouri, United States Navion Senior Living Full time

    Job SummaryNavion Senior Living is seeking a skilled Medication Technician to join our team at Forest Ridge, a cutting-edge Assisted Living and Memory Care Community. As a Medication Technician, you will play a vital role in delivering high-quality medication administration and resident care oversight.Key ResponsibilitiesDevelop and maintain positive working...


  • Jefferson City, Missouri, United States HP Full time

    Job SummaryThis role is responsible for delivering high-quality post-sales software services to local accounts, responding to a range of queries, and utilizing proactive monitoring for issue prevention. The role maintains high customer satisfaction by addressing requirements and resolving issues promptly.Key ResponsibilitiesMaintain high level of customer...


  • Jefferson City, Missouri, United States Highmark Health Full time

    Job SummaryThe Senior Enterprise Security Architect will serve as the most senior security architect and advanced technology analyst in the company. The incumbent will synthesize and simplify complex needs such as business capability, operational efficiency, regulatory, security and privacy considerations into architecture and system design, and present...


  • Jefferson City, Missouri, United States Humana Full time

    About the RoleWe are seeking a highly skilled Senior Solutions Architect to join our team at Humana. As a key member of our organization, you will be responsible for designing and implementing technical solutions that meet the business needs of our company.Key ResponsibilitiesTranslate business requirements into technical solutionsDesign and implement...