Senior Business Technical Support Professional
5 days ago
Humana is seeking a highly skilled Senior Business Technical Support Professional to join our team. As a key member of our business operations team, you will be responsible for providing technical support and expertise to ensure the smooth operation of our business systems and processes.
Key Responsibilities- Provide technical support and expertise to business operations teams to resolve technical issues and improve system performance.
- Collaborate with cross-functional teams to identify and implement process improvements and system enhancements.
- Develop and maintain technical documentation and knowledge base to support business operations teams.
- Participate in the development and implementation of business continuity plans and disaster recovery procedures.
- Stay up-to-date with industry trends and emerging technologies to ensure Humana remains competitive and innovative.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 5+ years of experience in technical support and business operations.
- Strong technical skills in software development, data analysis, and system administration.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
Humana offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer opportunities for professional growth and development, as well as a collaborative and dynamic work environment.
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