Senior Professional Services Consultant, Zero Trust Solutions Expert

2 weeks ago


San Francisco, California, United States Cloudflare, Inc. Full time
About Cloudflare

Cloudflare is a mission-driven company that helps build a better Internet. Our global network powers millions of websites and Internet properties, protecting and accelerating online applications without adding hardware or changing code.

We're committed to diversity, equity, and inclusion, and we're looking for talented individuals who share our values. If you're passionate about technology and customer success, we'd love to hear from you.

Job Summary

We're seeking a Professional Services Consultant to join our team, focusing on Zero Trust and SASE solutions. As a technical lead, you'll work closely with customers to implement scalable solutions, ensuring they derive maximum value from Cloudflare's products.

Responsibilities
  • Onboard new customers and existing customers with additional products, ensuring timely and organized implementation.
  • Deliver proactive technical guidance and expertise across all Cloudflare products.
  • Collaborate with Customer Support, Engineering, and other teams to assist with technical escalations.
  • Contribute to knowledge-sharing activities, such as internal and external documentation, technical Q&A, and best practices iteration.
Requirements
  • Minimum 5 years of experience in technical implementation or onboarding teams, security engineering teams, or security operations centers.
  • Deep understanding of internet and security technologies, including SWG, Sandboxing, Firewalls, DLP, and VPNs.
  • Demonstrated experience with software distribution in Microsoft, Mac, and Linux environments, as well as Mobile Device Management platforms.
  • Strong interpersonal communication and organizational skills, with the ability to work with all levels of an organization.
Preferred Qualifications
  • Knowledge of Cloudflare ZTNA solutions, such as Teams, Access, Gateway, and Browser Isolation.
  • Understanding of regulatory requirements, such as PCI DSS, HIPAA, and SOC-2.
What Makes Cloudflare Special?

We're a highly ambitious, large-scale technology company with a soul. We're committed to protecting the free and open Internet, and we're proud to be an equal opportunity employer. If you're passionate about technology and customer success, we'd love to hear from you.



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