Specialist in Staff Services Management
2 weeks ago
Position Overview
The State Teachers' Retirement System is looking for a dedicated professional to join our team as a Staff Services Manager I (Specialist). This role is integral to our Retirement Readiness Division, which focuses on providing comprehensive educational services to our members, employers, and staff.
Key Responsibilities
- Assist the Member Service Center (MSC) Manager in overseeing operations and ensuring the delivery of high-quality services.
- Act as a Defined Contribution hybrid specialist, managing complex tasks related to operational activities.
- Exercise discretion and confidentiality while addressing issues that arise in a timely manner.
- Foster positive relationships with colleagues, stakeholders, and team members to enhance collaboration.
Qualifications
- Proven leadership experience in a managerial capacity.
- Strong interpersonal skills with the ability to communicate effectively at all levels.
- Experience in pension and benefits programs, including defined contribution plans.
- Demonstrated ability to facilitate workshops and present information to diverse audiences.
- Analytical and research skills to support decision-making processes.
Work Environment
This position offers a hybrid work model, combining both in-office and remote work options. Employees are expected to work on-site at our Member Service Center a few days each week.
Compensation and Benefits
Employees may be eligible for annual salary increases based on performance evaluations. This role may also include supervisory responsibilities in the future.
Application Process
Interested candidates are required to submit a Statement of Qualifications (SOQ) along with their application. The SOQ will serve as the initial assessment of qualifications for this position.
Background Check
A background investigation will be conducted prior to employment, which includes verification of education and criminal records.
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