Specialist in Retirement Services Management
1 week ago
Position Overview
The State Teachers' Retirement System is looking for a dedicated professional to join our team as a Staff Services Manager I (Specialist). This role is integral to our Member Service Center, where we focus on providing essential educational resources to our members, employers, and internal staff. Our mission is to ensure that all stakeholders receive timely and accurate information to make informed decisions regarding their retirement benefits.
Key Responsibilities
- Assist the Member Service Center Manager in overseeing daily operations and service delivery.
- Act as a Defined Contribution hybrid specialist, managing complex tasks related to member services.
- Foster positive and collaborative relationships with colleagues, stakeholders, and team members.
- Utilize strong leadership skills to guide and support staff in achieving operational goals.
- Conduct workshops and presentations to educate members about retirement options and benefits.
- Implement change management strategies to facilitate smooth transitions within the organization.
Qualifications
- Proven leadership experience in a similar role.
- Strong interpersonal skills with the ability to engage effectively with diverse audiences.
- Knowledge of pension and benefits programs, including defined contribution plans.
- Excellent communication skills, both verbal and written.
- Analytical mindset with a focus on problem-solving and research.
Work Environment
This position offers a hybrid work model, allowing for a combination of in-office and remote work. Staff will be expected to work on-site a few days each week.
Additional Information
All employees are required to comply with state employment regulations and must be authorized to work in the United States without the need for visa sponsorship.
Interested candidates are encouraged to submit a comprehensive application that highlights relevant experience and qualifications.
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