Account Manager

6 days ago


Marshfield Hills, Massachusetts, United States Stellar Innovations Full time
About Stellar Innovations

Since 2008, we have successfully combined infrastructure building management with the stability of the construction sector and the future of digital innovation. Our company has grown into a thriving medium-sized family business with over 250 employees, expanding in four core areas.

What We Offer
  • 28 days of vacation
  • An unlimited full-time position (40-hour week)
  • A responsible position with perspective
  • Flexible working hours with flextime
  • Attractive salary depending on qualifications and professional experience
  • A secure job in an expanding company
  • A friendly team that helps and supports each other
Job Responsibilities
  • You will be the first point of contact for all concerns of a defined service area of our external partners, handling customer communication (phone, email, tickets) and corresponding reporting
  • You will process incoming complaints and, in close cooperation with the operational and commercial departments, find customer-oriented solutions (complaint management)
  • You will be responsible for checking the material input for ongoing special orders and dispatching a team of craftsmen from a service area assigned


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