Senior Account Manager

2 days ago

Louisville, Kentucky, United States Esri Full time

About the Role

We are seeking a highly skilled and experienced Senior Account Manager to join our team at Esri. As a key member of our Electric & Gas account team, you will be responsible for building and maintaining strong relationships with our customers, identifying new business opportunities, and delivering results-driven solutions.

Key Responsibilities

  • Relationship Building
    • Develop and implement location strategies for large, complex organizations
    • Create new opportunities within high-level accounts and deepen relationships
    • Participate in and present at trade shows, workshops, and seminars
  • Customer Understanding
    • Demonstrate advanced industry knowledge and its relevance to the application of GIS
    • Identify key stakeholders and business drivers within organizations and gain access to executive, enterprise-level decision makers
    • Understand complex customer budgeting and acquisition processes
  • Learning and Growth
    • Clearly articulate the strength and value of Esri technology as it relates to the Electric & Gas industry
    • Consistently conduct research and pursue professional development to ensure competitive knowledge
    • Use innovative whiteboarding and presentation skills to support visual storytelling
  • Results Delivery
    • Proactively execute the account management and sales processes for all opportunities in order to meet revenue goals
    • Continually evaluate work in terms of its contribution to meeting customer needs
  • Collaboration
    • Lead account strategies by consistently collaborating with teams across Esri and Esri business partners
    • Actively share knowledge and support/mentor team members
    • Be motivated and resourceful and take initiative to resolve issues

Requirements

  • 5+ years of enterprise sales and/or relevant consulting or program management experience
  • Experience managing the sales cycle, creating partnerships, and establishing yourself as a trusted advisor with large customers
  • Possess financial and business acumen to build compelling account growth strategies
  • Advanced knowledge of network management, asset management, new technology trends, and the ability to translate this into complex solutions for customers
  • Understanding of GIS, Esri technology, and Utility industry business processes as they relate to one another
  • Expert visual storyteller and negotiator across all levels of an organization
  • Knowledge of industry fiscal year, budgeting, and procurement cycles
  • Ability to travel domestically or internationally 25-50% of the time
  • Bachelors in GIS, business administration, or a related field
  • Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the

Recommended Qualifications

  • General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations
  • Desire to engage with Esri partners to develop co-selling strategies to best support our customers
  • Masters in GIS, business administration, or a related field

About Esri

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their lifes best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology.

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