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Administrative Assistant

2 months ago

Bellevue, Ohio, United States The Bellevue Hospital Full time
Position Title: Administrative Assistant

Department: Emergency Services

Immediate Supervisor: Emergency Services Director

Position Overview The Administrative Assistant in the Emergency Services department serves as the first point of contact for patients and visitors, managing the reception area efficiently. This role involves processing orders, facilitating patient flow, and coordinating care arrangements as directed by healthcare professionals. The assistant is also responsible for compiling and maintaining departmental data and statistics.

Key Responsibilities
  • Accurately compiles and verifies patient billing information.
  • Ensures confidentiality of patient records and information.
  • Proactively anticipates and manages office supply needs.
  • Handles multiple incoming phone lines effectively.
  • Retrieves and organizes patient data from internal electronic medical records and other healthcare facilities as required by the emergency team.
Additional Responsibilities
  • Performs other assigned tasks as necessary.
Qualifications
  • This position requires participation in weekend and holiday rotations due to the department's 24-hour operations.
  • High School diploma or equivalent is required.
  • Completion of a Medical Terminology course or equivalent experience is preferred.
  • Current certification in Basic Life Support (BLS) from the American Heart Association is mandatory.
Mental and Emotional Requirements
  • Ability to understand and implement policies and procedures effectively.
  • Strong reasoning skills and the ability to make critical decisions.
  • Must be detail-oriented and capable of managing a variety of tasks and interruptions.
  • Demonstrates self-motivation and direction.
  • Strong organizational skills with the ability to prioritize tasks with minimal supervision.
  • Ability to maintain composure and effectiveness in high-pressure situations.