Facility Care Specialist
2 weeks ago
Public Area Attendant
TPG Hotels & Resorts
Position Overview
The Public Area Attendant plays a crucial role in maintaining the cleanliness and overall appearance of the hotel’s public spaces. This position is essential for ensuring a welcoming environment for guests and visitors.
Key Responsibilities
- Receive daily assignments and prioritize tasks as directed by management.
- Prepare and stock cleaning carts with necessary supplies to facilitate efficient cleaning operations.
- Conduct regular walkthroughs of assigned areas at the start and end of each shift, ensuring cleanliness and order.
- Remove waste, service trays, and other debris from public areas, and report any immediate cleaning needs.
- Maintain cleanliness of hallways, elevators, restrooms, and other common areas in line with company standards.
- Perform routine checks on public space amenities such as televisions, telephones, and lighting fixtures.
- Handle soiled linens and waste according to established procedures.
- Address and resolve guest inquiries and complaints related to housekeeping services.
- Report any emergencies, safety hazards, or maintenance issues to management promptly.
- Ensure lost and found items are reported and processed according to company policy.
Qualifications
Education and Experience:
High school diploma or equivalent experience in a similar role preferred.
Skills and Abilities:
- Strong customer service skills with the ability to engage positively with guests.
- Familiarity with cleaning techniques and equipment.
- Ability to manage time effectively and complete tasks efficiently.
- Attention to detail and strong organizational skills.
- Ability to work in a dynamic environment while maintaining professionalism.
Benefits
- Paid vacation and personal/sick days.
- Comprehensive medical, dental, and vision insurance.
- Disability and life insurance options.
- 401-K plan with company matching.
- Employee discounts on hotel stays.
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